Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing sensitive abuse and social care claims with a varied caseload.
- Company: Join Keoghs, a leading provider of claims-related services in the insurance sector.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real difference in complex cases while working in a supportive team environment.
- Qualifications: Strong communication skills and ability to work under pressure; experience in claims is a plus.
- Other info: Dynamic culture focused on sustainability and success for both employees and clients.
The predicted salary is between 36000 - 60000 £ per year.
Description
Keoghs are seeking an Assistant File Handler to join our Abuse and Social Care Team. This team has been involved in many precedent-setting cases and regularly handles cases in the appellate courts. Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge, enabling us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. You will be working on complex claims of considerable sensitivity and profile with a varied caseload of defendant abuse and social care claims and litigation.
Key Responsibilities
- To assist file handlers in progressing the files.
- Review and analysis of relevant documents
- Analysis of liability, quantum and causation
- Client liaison
- Compliance with court directions and timetables
- Drafting documents and correspondence to clients/court/witnesses/claimants solicitors
- Instructing and liaising with Counsel/experts
- Completing and updating MI
- Achieve a chargeable target
- Assisting with the preparation of document bundles for hearings
- Compliance with client SLAs
Skills, Knowledge & Expertise
- Demonstrable understanding of clients, colleagues and others
- Excellent communication skills
- Ability to prioritise tasks and to work under pressure
- Excellent organisational skills
- Adherence to guidelines and procedures
- The ability to work as part of a team and independently
- Previous experience of abuse or social care claims is desirable but not essential
- Previous experience of personal injury work is desirable but not essential
Values
Our culture is focused on making Keoghs sustainable and successful for our people and clients, and our four values are at the heart of everything we do.
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other, Information Technology, and Management
- Industries: Law Practice
Location
Bolton
#J-18808-Ljbffr
Assistant File Handler - Abuse employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant File Handler - Abuse
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those who work with abuse and social care claims. Attend events or join online forums where you can connect with professionals and learn more about the industry.
✨Tip Number 2
Prepare for interviews by researching Keoghs and their approach to handling sensitive cases. Show us that you understand our values and how you can contribute to our dynamic team. Tailor your responses to highlight your organisational skills and ability to work under pressure.
✨Tip Number 3
Practice your communication skills! Whether it’s drafting documents or liaising with clients, being clear and concise is key. Consider role-playing scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Keoghs.
We think you need these skills to ace Assistant File Handler - Abuse
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant File Handler role. Highlight any relevant experience or skills that match the job description, especially around handling sensitive cases and working under pressure.
Showcase Your Communication Skills: Since excellent communication is key in this role, give examples in your application of how you've effectively communicated with clients or colleagues in the past. This will help us see how you can fit into our team.
Be Organised and Clear: When drafting your application, keep it organised and clear. Use headings and bullet points where necessary to make it easy for us to read. We love a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Keoghs.
How to prepare for a job interview at Keoghs
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant File Handler role. Familiarise yourself with terms like liability, quantum, and causation, as well as the types of cases Keoghs handles. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you had to liaise with clients or colleagues, and be ready to discuss how you handled those interactions.
✨Demonstrate Organisational Skills
Be prepared to talk about how you prioritise tasks and manage your time, especially under pressure. You might want to share specific strategies or tools you use to stay organised, as this will highlight your ability to handle a varied caseload effectively.
✨Embrace Teamwork
Keoghs values collaboration, so think of examples where you've successfully worked as part of a team. Be ready to discuss how you contribute to group efforts and support your colleagues, as this will align with their culture of succeeding together.
