Casualty Fraud Litigated Claims Handler in London

The File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients. The role requires a forensic and analytical approach to employer and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The majority of the cases will be Fast-Track with the potential to handle Multi Track/Intermediate Track cases up to £100K, cases are generally handled on a non-delegated authority basis.

Key Responsibilities

• Considering concepts and merits of primary and secondary liability in employer and public liability claims.
• Handling matters in accordance with client SLAs.
• Initial report/review and setting strategy for the management of the claim.
• Reviewing evidence (e.g. Witness statements, GP records, Occupational Health/Personnel records, property inspection reports).
• Dealing with Disclosure.
• Conducting investigations.
• Conducting CMCs and applications.
• Review and report re exchange of evidence, receipt of medical evidence, joint statements or at any other stage.
• Instructing Counsel/investigators/medical and other experts.
• Drafting questions to medical experts Costs Schedules.
• Dealing with routine correspondence & reviewing matters throughout.
• Drafting in general.
• Research.
• Counter Schedule.
• Pre-Trial reports.
• Attending Conferences and Trial with Counsel.
• Preparing/checking Trial Bundles.
• CRU appeal.
• To ensure compliance with the SRA Standards & Regulations.

Working Hours

35 hours per week, Monday to Friday 9am to 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office.

Skills, Knowledge and Expertise

• Experience of handling a caseload of EL/PL files.
• Previous litigation experience.
• Meeting targets.
• Positive, confident and enthusiastic.
• Good advocacy skills.
• Excellent listening, verbal and written communication skills.
• Good client care skills and evidence of working to client guidelines on a non-delegated basis.
• Ability to prioritise work, keep to deadlines and work under pressure.
• High level of analytical skills.
• Ability to make decisions and delegate effectively.
• Ability to anticipate problems and identify solutions.
• Ability to maintain concentration and pay attention to detail.
• Driven to achieve.
• Excellent IT Skills.
• Ability to work within the Keoghs Shared Values framework.
• The ability to demonstrate resilience and self-control.

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; We are connected, We are innovative, We are dynamic, We succeed together.

Benefits

• Davies Incentive Plan.
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
• Family Cover Private Medical Insurance (Bupa).
• Simply Health Care Cash Plan.
• WeCare24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
• Death in Service.
• Critical Illness Cover.
• PHI/Income Protection (Private health insurance).
• Pension Contribution based 5% Employee / 3% Employer.
• Employee Resource Groups.
• Employee Volunteering Programme.
• Cycle to Work Scheme*.
• Tech Scheme*.
• Season Ticket Loan*.
• Gym Flex*.
• Access to Online Discount Sites.
• Discounted Gourmet Society Membership.
• Discounted Tickets for Merlin Attractions nationwide.
• Discounts at local retail outlets * after successfully completing probation.

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.