We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.
Key Responsibilities
- Produce accurate, detailed, and high-quality engineering reports
- Assess, value, and negotiate vehicle repair costs
- Provide fair and accurate vehicle valuations
- Negotiate total loss settlements
- Apply detailed knowledge of salvage categories
- Manage claims through to resolution
- Liaise with repairers, customers, and internal teams
- Support colleagues and contribute to team success
Knowledge and Abilities: Skills & Experience Essential
- Qualified to IAEA or ATA (VDA) standard
- Experience within insurer or independent engineering environment
- Strong understanding of claims processes and salvage categorisation
- Experience using estimating systems (e.g. Audatex, GT Motive, Glasss)
- Ability to inspect a wide range of vehicles including: Cars HGVs Agricultural machinery Caravans
- Excellent negotiation and communication skills
- Strong analytical and problem-solving ability
- Effective time management and prioritisation skills
Desirable
- AQP qualification
Personal Attributes
- Detail-oriented and structured approach
- Confident decision maker and negotiator
- Ability to work independently in a fast-paced environment
- Strong customer focus with complaint resolution experience
- Professional handling of sensitive and confidential information
Benefits
- Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies
- learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides
- High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre
- move, munch, money & mind focus Discounts with 100's of UK retailers EAP
- 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include
- holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About DaviesWe are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
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Field Motor Engineer in Taunton employer: Keoghs LLP
Keoghs LLP is an exceptional employer located in Park Central, offering a vibrant work culture that values flexibility and professional growth. With a commitment to employee well-being, the firm provides generous benefits such as 25 days of holiday and a comprehensive healthcare plan, alongside opportunities for continued professional development. Join a dynamic team where your contributions are valued and you can thrive in a supportive environment.
