At a Glance
- Tasks: Handle high-value multi-track claims and build relationships with clients in a dynamic environment.
- Company: Join Keoghs, a leading firm in the Corporate Sector Risks Practice.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a range of employee perks.
- Other info: Work in a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact by managing significant cases and developing client relationships.
- Qualifications: Experience in EL/PL multi-track claims and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Keoghs Retail Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated high value multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high profile retail and insurance clients.
The successful candidate will predominantly handle a litigated case load but may also handle some specialist claims from pre-litigation and provide assistance to Partners on specialist and high value claims up to a value of £1,000,000. The successful candidate would also be a Technical Lead for at least one Retail client and be involved in internal technical client meetings.
Key Responsibilities- File Handling:
- Building relationships with Keoghs clients - liaising with Retailers and, where appropriate Insurers
- Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £150k
- Provide assistance to Partners on specialist and high value claims up to a value of £1,000,000.
- Assessing and advising on liability and quantum
- Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
- Make full use of the firm’s Case Management System in progressing files from receipt to closure
- Draft pleadings to include Defences and witness evidence
- Attend court in person or by telephone, attend trials, settlement conferences etc as required
- Achieve targets in terms of chargeable hours, WIP and the collection of client MI
- Working with the wider team to ensure a seamless delivery of services to Keoghs clients
- To ensure compliance with the SRA standards & regulations
- Adhere to the Keoghs Values
- Technical Lead:
- Aligned to at least one Retail client being a point of contact for day to day queries for both Keoghs, Client Managers / Team Leaders, Broker and Insurer
- Lead Lawyer / Technical contact on at least one Retail client account for all technical and reputational issues
- Lead liaison on client audits for designated Retail client with support from Client Service Manager
- Prepare for and attend Operational and Performance review meetings with the client to include focus on KPI claims and claims risk related performance, and ultimate ownership of any Claims pack used.
- Participate in the development and growth of the overall relationship through interaction including: face to face review meetings – operational and strategic
- Training/case surgeries/workshops
- Socialising
- Be an internal referral point for designated Retail client queries and provide supervisory reviews
- Be responsible for client litigation handling manuals and regularly update the Team on any changes and developments
The above is not a definitive list of possible work which may be delegated.
Working Hours: 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Liverpool.
Skills, Knowledge and Expertise- EL/PL multi track file handling experience
- Experience handling high value claims up to a value of £150k.
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Ability to negotiate via telephone
- Ability to prepare succinct and concise reports
- Excellent inter-personal and client care skills
- Excellent marketing skills
- Excellent IT skills
- High level of analytical skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to win the trust and confidence of others, inspire and motivate
- Ability to make decisions
- Ability to anticipate problems and identify solutions
- Ability to maintain concentration and pay attention to detail
- Driven to achieve
- Good advocacy skills
- Prior knowledge, skills and experience
- Good IT skills
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets after successfully completing probation
Large Loss Lawyer in Liverpool employer: Keoghs LLP
Keoghs is an exceptional employer, offering a dynamic work environment in Liverpool where employees can thrive within the Corporate Sector Risks Practice. With a strong focus on professional development, our team members benefit from comprehensive training opportunities, a supportive culture, and a range of attractive benefits including private medical insurance and a generous holiday allowance. Join us to work on high-profile cases while enjoying a balanced work-life with flexible options and community engagement initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Large Loss Lawyer in Liverpool
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Keoghs. Building relationships can open doors that applications alone can't.
✨Ace the Interview
Prepare for your interview by researching Keoghs and understanding their values. Practice common interview questions and think about how your experience with EL/PL claims can benefit their team. Confidence is key!
✨Showcase Your Skills
During interviews or networking, highlight your experience with high-value claims and your ability to manage a mixed caseload. Use specific examples to demonstrate your analytical skills and client care expertise.
✨Apply Through Our Website
Don’t forget to apply directly through the Keoghs website! It shows initiative and ensures your application gets to the right people. Plus, it’s a great way to stay updated on any new opportunities.
We think you need these skills to ace Large Loss Lawyer in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Large Loss Lawyer role. Highlight your experience with EL/PL multi-track claims and any high-value cases you've handled. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills:Since this role involves liaising with clients and insurers, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Technical Expertise:As a Technical Lead, you'll need to showcase your knowledge in handling high-value claims and your ability to devise strategies for case resolution. Include specific examples of your past experiences that illustrate your analytical skills and decision-making abilities.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Keoghs LLP
✨Know Your Claims Inside Out
Make sure you’re well-versed in the specifics of EL/PL multi-track claims, especially those valued between £25k and £150k. Brush up on your knowledge about high-value claims up to £1,000,000, as this will show your potential employer that you understand the complexities of the role.
✨Showcase Your Communication Skills
Since building relationships with clients is key, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully communicated with clients or handled negotiations in the past, as this will demonstrate your interpersonal skills.
✨Demonstrate Your Analytical Thinking
Be ready to discuss how you assess liability and devise strategies for resolving cases. Think of specific instances where your analytical skills led to a successful outcome, and be prepared to share these during the interview.
✨Prepare for Technical Questions
As a Technical Lead, you’ll need to answer questions about compliance and case management systems. Familiarise yourself with Keoghs’ values and any relevant regulations, so you can confidently discuss how you would ensure compliance and contribute to the team’s success.
