Job Description
The claims handler will be responsible for managing a caseload of pre-litigated and Low Value Litigated Motor Claims for our Corporate clients.
Key Responsibilities
- To effectively and efficiently manage a caseload of pre-litigated motor claims up to £25k, including high value/complex matters from inception to settlement.
- To effectively and efficiently manage a caseload of litigated motor claims up to £10k..
- Identify cases for early litigation with high prospects o success and low risk.
- To support delivery of consistently high levels of service and productivity
- To work closely with colleagues within the firm to deliver consistently high levels of service
- To input accurate data and ensure data maintenance
- Interact and communicate with clients
- Mentoring, training and to be the technical referral point for other team members
Working Hours
35 hours per week
Monday – Friday 9am – 5.00pm with 1 unpaid hour for lunch.
Primary location for this role is Liverpool. This role is a hybrid role working 1 day in the office and 4 days from home.
Skills, Knowledge & Expertise
- ULR RTA handling experience of pre-litigated matters is essential, litigation knowledge would be desirable.
- Full Claim cycle experience, from initial quantum assessment, liability investigation and settlement negotiation.
- Experience of using Microsoft Word, Excel and email
- Customer service experience
- Excellent attention to detail
- Negotiation skills
- Communication skills
- Organisational skills
- Ability to mentor and support new starters.
Desirable;
- Litigation claims handling
- Knowledge of Loss of Use/Loss of Standing Charge desirable
- Mentoring junior members of the team
Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
Job Benefits
Claim Handler CH2 in Liverpool employer: Keoghs LLP
Keoghs LLP is an excellent employer, offering a dynamic work culture that fosters collaboration and professional growth within the Complex Injury team in Manchester. With the flexibility of hybrid working and the opportunity to engage with high-profile cases, employees benefit from a supportive environment that prioritises career development and work-life balance.
