At a Glance
- Tasks: Investigate complex credit hire claims and deliver outstanding service.
- Company: Join a dynamic team at a leading credit hire firm.
- Benefits: Enjoy 25 days holiday, hybrid working, and health perks.
- Other info: Great career progression opportunities and supportive work culture.
- Why this job: Make a real impact while developing your legal skills.
- Qualifications: Experience in credit hire and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from a tactical and strategic point. The role of the File Handler is to carry out complex and technical investigations on claims submitted from specific opponents. These claims will be up to £25,000 in value. This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to significantly reducing the overall spend for our Insurer clients.
Benefits:
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Hybrid working – (Working only 1 day in the office)
- Simply Health Care Cash Plan
- Pension Contribution based 5% Employee / 3% Employer
Key Accountabilities:
- Education - at least 3 GCSEs or equivalent are essential and a degree is preferable.
- Ability to use own initiative.
- Ability to plan and prioritise workloads.
- Excellent listening and verbal communication skills.
- Good telephone negotiation skills.
- Ability to follow work processes and keep to strategy.
- Ability to recognise when sensitivity and tact are required.
- Ability to make decisions and remain calm under pressure.
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred.
- Experience of credit hire is essential. The applicant would be expected to have been working in an environment where they have been exposed to credit hire cases for at least 12 months.
Technical knowledge to be developed:
- Understanding of Pre Proceedings Credit Hire
- The life cycle of a file
- Knowledge of common law and litigation principles
- An understanding of costs and protective offers
- How to prepare a case for litigation
Personal Development:
- This role offers an opportunity to develop a range of legal skills under supervision.
- Further career progression will depend on the File Handler aptitude and desire to move to a different business unit dealing with litigated fast track, fraud or multi track work.
- In addition, opportunities occur for those with leadership potential to move into deputy and then team leader roles.
Competencies:
- Effective Communication
- Prioritising and Organising
- Client Skills
- Adaptability
- People Skills
- Commercial Awareness
- Drive to Succeed
Working Hours:
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.
Experience, Skills and Qualifications:
- Experience of handling Credit Hire files with evidence of managing own case load
- Education - at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
- Ability to use own initiative
- Ability to plan and prioritise workloads
- Excellent listening and verbal communication skills
- Good telephone negotiation skills
- Ability to follow work processes and keep to strategy
- Ability to recognise when sensitivity and tact are required
- Ability to make decisions
- Ability to remain calm under pressure
- Good IT skills including Word, Outlook, and experience of a Case Management System preferred
Values:
Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our values are at the heart of everything we do:
- We are connected
- We are dynamic
- We are innovative
- We succeed together
Additional Benefits:
- Davies Incentive Plan
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
File Handler Pre Litigated Tactical Credit Hire in Leeds employer: Keoghs LLP
At Keoghs, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work culture that prioritises employee growth and well-being. With a hybrid working model, generous holiday allowances, and comprehensive health benefits, our team members are empowered to thrive both personally and professionally. Join us to develop your legal skills in a collaborative environment where innovation and teamwork are at the forefront of our success.
StudySmarter Expert Advice🤫
We think this is how you could land File Handler Pre Litigated Tactical Credit Hire in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the credit hire industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit hire claims and relevant legislation. We recommend practising common interview questions and scenarios related to the role, so you can showcase your expertise confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your skills and experience directly to our hiring team. Plus, it shows you're genuinely interested in joining us!
We think you need these skills to ace File Handler Pre Litigated Tactical Credit Hire in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit hire and showcases your skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about credit hire and how your background makes you the perfect fit for us. Keep it engaging and personal!
Showcase Your Skills:Don’t forget to emphasise your communication and negotiation skills, as these are key for this role. We love candidates who can demonstrate their ability to handle complex situations with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our incredible team!
How to prepare for a job interview at Keoghs LLP
✨Know Your Credit Hire Inside Out
Make sure you brush up on your knowledge of credit hire claims, especially the complexities involved. Be prepared to discuss specific cases you've handled and how you approached them strategically.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Think about examples where your listening and negotiation skills made a difference in resolving a claim.
✨Demonstrate Your Decision-Making Ability
Prepare to share instances where you had to make tough decisions under pressure. Highlight how you remained calm and what processes you followed to ensure the best outcome for the client.
✨Familiarise Yourself with the Company Values
Research Keoghs' values and think about how they align with your own work ethic. Be ready to discuss how you embody these values in your professional life, particularly in terms of being dynamic and innovative.
