Lead File Handler/Technical Supervisor
Lead File Handler/Technical Supervisor

Lead File Handler/Technical Supervisor

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Keoghs LLP

At a Glance

  • Tasks: Lead a team, provide training, and handle technical support for MOD NIHL matters.
  • Company: Join a reputable firm focused on quality delivery and client satisfaction.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Opportunity for career growth and to improve operating practices.
  • Why this job: Make a real difference by leading a dynamic team in a meaningful field.
  • Qualifications: Qualified Solicitor with experience in disease claims and strong leadership skills.

The predicted salary is between 36000 - 60000 £ per year.

The Technical Supervisor/Lead File Handler will lead the team to meet the technical development objectives set for the team and each individual within the team. The Technical Supervisor’s role will involve providing supervision, technical support and training to the team. The Team Supervisor will also maintain a caseload of MOD NIHL matters.

Key Responsibilities

  • Provide supervision, training and technical support to their team.
  • Continue to handle a reduced caseload.
  • Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.
  • Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
  • Ensure effective communication with the team at all times.
  • Assist with reviewing client complaints, taking action to resolve issues as swiftly and effectively as possible.
  • Complete projects and process updates in order to improve current operating practices or to address specific client issues.
  • Ensure compliance with the SRA Code of Conduct 2019.

Skills, Knowledge Expertise

The successful applicant will ideally have the following skills:

  • Qualified Solicitor
  • Experience in the file handing of disease claims (Essential)
  • Technical sign-off on litigated matters.

Lead File Handler/Technical Supervisor employer: Keoghs LLP

At Keoghs, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through tailored training programmes and opportunities for advancement, ensuring that our team members thrive in their roles. Located in a vibrant area, we provide a supportive environment where your contributions are valued, making it a rewarding place to build your career as a Lead File Handler/Technical Supervisor.
Keoghs LLP

Contact Detail:

Keoghs LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead File Handler/Technical Supervisor

✨Tip Number 1

Network like a pro! Reach out to your connections in the legal field, especially those who might know about opportunities at firms like Keoghs. A friendly chat can sometimes lead to a job offer before it even hits the job boards.

✨Tip Number 2

Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you’ve successfully supervised teams and handled complex cases. We want to see that you can lead with confidence!

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you’ve resolved client complaints or improved processes. This will demonstrate your ability to handle the responsibilities of a Technical Supervisor.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Lead File Handler/Technical Supervisor

Supervisory Skills
Technical Support
Training Skills
File Handling of Disease Claims
Compliance Knowledge
Client Communication
Problem Resolution
Project Management
Process Improvement
Knowledge of SRA Code of Conduct 2019
Team Development
Analytical Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Lead File Handler/Technical Supervisor role. Highlight your experience in file handling and any relevant technical skills. We want to see how your background aligns with our objectives!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Share specific examples of your supervisory experience and how you've driven quality delivery in past roles.

Showcase Your Team Leadership Skills: In your application, emphasise your ability to lead and train a team. We’re looking for someone who can provide support and foster development, so share any relevant experiences that demonstrate these skills.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Keoghs LLP

✨Know Your Stuff

Make sure you brush up on your knowledge of disease claims and the SRA Code of Conduct 2019. Being able to discuss specific cases or technical aspects will show that you're not just familiar with the basics, but that you really understand the nuances of the role.

✨Showcase Your Leadership Skills

As a Technical Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully supervised or trained others in the past. Highlight your ability to motivate and develop team members, as this will be key to your success in the role.

✨Communicate Clearly

Effective communication is crucial for this position. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to engage with the team and clients alike.

✨Problem-Solving Mindset

Be ready to discuss how you've handled client complaints or resolved issues in previous roles. Think of specific examples where you identified problems and implemented solutions. This will showcase your proactive approach and commitment to quality delivery.

Lead File Handler/Technical Supervisor
Keoghs LLP

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