Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise and mentor credit hire file handlers to enhance their technical skills.
- Company: Join a dynamic team at a leading credit hire firm.
- Benefits: Competitive salary, professional development, and supportive work environment.
- Other info: Great opportunities for career growth and skill enhancement.
- Why this job: Make a real impact by driving technical excellence in a fast-paced setting.
- Qualifications: Experience in credit hire and strong mentoring abilities required.
The predicted salary is between 40000 - 50000 £ per year.
This role offers an excellent opportunity to join a dynamic team with the purpose of supporting the file handlers to fully investigate credit hire claims from a technical & strategic point of view. The technical supervisor will work directly with the business unit director and Technical manager and be responsible for the supervision, mentoring and coaching of individual credit hire file handlers. They will be responsible to drive policies and strategies to support the technical progression of the file handler and help to achieve technical excellence within the tactical credit hire unit in line with client’s SLA’s.
Key Responsibilities
- Supervise credit hire file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained.
- Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise.
- Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit.
- Identify any training requirements and to feedback to the appropriate team leader & tactical delivery director.
- Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal.
- Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs.
- Manage individual file handlers on a performance improvement plan when relating to performance issues.
Technical Supervisor - Credit Hire Team in Bolton employer: Keoghs LLP
Contact Detail:
Keoghs LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Supervisor - Credit Hire Team in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills, especially in technical supervision and mentoring. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Focus on your experience in coaching and developing others, as well as your strategic approach to problem-solving in credit hire claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Technical Supervisor - Credit Hire Team in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Supervisor role. Highlight your experience in supervising and mentoring, as well as any technical expertise you have in credit hire claims. We want to see how you can bring your skills to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our goals at StudySmarter. Don’t forget to mention your approach to driving policies and strategies for technical progression.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to mentor and coach others. We love seeing quantifiable results, so if you've improved performance or developed training programmes, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Keoghs LLP
✨Know Your Technical Stuff
Make sure you brush up on the technical aspects of credit hire claims. Understand the key policies and strategies that drive success in this area. Being able to discuss specific cases or examples will show your depth of knowledge and how you can contribute to the team's technical excellence.
✨Showcase Your Mentoring Skills
Since the role involves supervising and mentoring file handlers, be prepared to share your experiences in coaching others. Think of specific instances where you've helped someone improve their skills or overcome challenges. This will demonstrate your ability to lead and develop talent within the team.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations related to the role. For example, how would you handle a file handler struggling with their performance? Practising your responses to these scenarios will help you articulate your thought process and problem-solving skills effectively.
✨Understand Client SLAs
Familiarise yourself with the client service level agreements (SLAs) relevant to credit hire. Be ready to discuss how you would ensure compliance with these SLAs while driving technical progression. Showing that you understand the importance of meeting client expectations will set you apart.