Senior Operations Manager - Military Deafness
Keoghs LLP
Place of work Birmingham, West Midlands (County)
Contract type Permanent, full-time
Job description, work day and responsibilities
An Operations Manager oversees the day-to-day running of business operations, ensuring efficiency, quality, and compliance across all functions within their remit. Responsibilities include managing operational teams, monitoring KPIs and implementing improvement initiatives, managing budgets, liaising with internal and external stakeholders, and ensuring health and safety standards are upheld. The Operations Manager plays a critical role in translating business strategy into practical operational delivery. Candidates should have significant experience in an operations or management role, with demonstrable skills in leadership, process optimisation, and data-driven decision-making. Strong communication, commercial awareness, and the ability to manage multiple priorities simultaneously are essential. This is a senior and impactful role for a results-oriented professional seeking to drive operational excellence within a busy and ambitious organisation. This is a fantastic opportunity to join a respected retail organisation with a genuine commitment to its people, offering a supportive environment where your contribution is valued and your career can grow.