Lead File Handler/Technical Supervisor in Birmingham

Lead File Handler/Technical Supervisor in Birmingham

Birmingham Full-Time 55000 - 65000 £ / year (est.) No working from home possible
Keoghs LLP

At a Glance

  • Tasks: Lead a team, provide training, and handle technical support for disease claims.
  • Company: Join a dynamic legal firm focused on professional development and team success.
  • Benefits: Enjoy 25 days holiday, health plans, and various employee perks.
  • Other info: Great opportunities for career growth and personal development.
  • Why this job: Make a real impact by leading a team in the legal sector.
  • Qualifications: Qualified Solicitor with experience in disease claims and team leadership.

The predicted salary is between 55000 - 65000 £ per year.

The Technical Supervisor/Lead File Handler will lead the team to meet the technical development objectives set for the team and each individual within the team. The Technical Supervisor's role will involve providing supervision, technical support and training to the team. The Team Supervisor will also maintain a caseload of MOD NIHL matters.

Key Responsibilities

  • Provide supervision, training and technical support to their team.
  • Continue to handle a reduced caseload.
  • Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.
  • Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of all team members.
  • Ensure effective communication with the team at all times.
  • Assist with reviewing client complaints, taking action to resolve issues as swiftly and effectively as possible.
  • Complete projects and process updates in order to improve current operating practices or to address specific client issues.
  • Ensure compliance with the SRA Code of Conduct 2019.

Skills, Knowledge & Expertise

  • The successful applicant will ideally have the following skills:
  • Qualified Solicitor.
  • Experience in the file handling of disease claims (Essential).
  • Technical sign-off on litigated NIHL matters £150K FA 250K HA (Essential).
  • Proficient in all stages of the litigation process of disease claims (Essential).
  • Excellent listening and verbal communication skills.
  • Demonstrate some prior experience of successfully leading a project or a team to deliver on outcomes in insurance/legal sector (Desirable).
  • Developing others through identifying learning requirements and gaps and formulating plans to improve performance/capability (Desirable).
  • Proficient in MS Office (Word and Excel in particular) and experience of using a Case/Claims Management system.

Job Benefits

  • Davies Incentive Plan.
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days).
  • Simply Health Care Cash Plan.
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing.
  • Death In Service – after 1 years' service.
  • Pension Contribution based 5% Employee / 3% Employer.
  • Employee Resource Groups.
  • Employee Volunteering Programme.
  • Cycle to Work Scheme.
  • Tech Scheme.
  • Season Ticket Loan.
  • Gym Flex.
  • Access to Online Discount Sites.
  • Discounted Gourmet Society Membership.
  • Discounted Tickets for Merlin Attractions nationwide.
  • Discounts at local retail outlets after successfully completing probation.

Lead File Handler/Technical Supervisor in Birmingham employer: Keoghs LLP

At Keoghs, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters professional growth and development. As a Lead File Handler/Technical Supervisor, you will benefit from comprehensive training opportunities, a generous holiday allowance, and access to wellness resources, all while working in a collaborative environment that values your contributions. Our commitment to employee wellbeing and career advancement makes Keoghs a rewarding place to build your future.

Keoghs LLP

Contact Details:

Keoghs LLP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead File Handler/Technical Supervisor in Birmingham

Get Involved in Law Societies

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We think you need these skills to ace Lead File Handler/Technical Supervisor in Birmingham

Supervision
Technical Support
Training
File Handling of Disease Claims
Litigation Process Proficiency
Communication Skills
Project Leadership

Some tips for your application 🫡

Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Keoghs LLP, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.

Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.

Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Keoghs LLP and the specific role of Lead File Handler/Technical Supervisor. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.

Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Keoghs LLP’s culture!

How to prepare for a job interview at Keoghs LLP

Know Your Legal Principles

Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.

Be Ready for Case Studies

Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.

Show Off Your Research Skills

As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Keoghs LLP.

Exude Professionalism and Confidence

In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Keoghs LLP.