At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical •Handle a caseload of SCT litigated claims. •Work with the Technical Manager to continuously improve best practice. •Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. •Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. •To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. •Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. •Identify any training requirements and to feedback to the Technical Manager. • Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. •Manage individual file handlers on a performance improveme...
Motor Technical Supervisor employer: Keoghs LLP Careers
Join a dynamic and supportive team as a File Handler in Military Deafness, where your contributions directly impact clients' outcomes. With excellent career development opportunities and a friendly work culture, you'll thrive in an environment that values innovation and collaboration. Be part of a respected team that is dedicated to making a difference in the lives of clients across the UK.
