At a Glance
- Tasks: Lead a mini team and manage NIHL claims while ensuring client satisfaction.
- Company: Join Keoghs, a dynamic firm with a focus on innovative legal solutions.
- Benefits: Enjoy 25 days holiday, health support, and discounts on local attractions.
- Other info: Flexible working hours and excellent career progression opportunities await you.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience with NIHL cases and strong communication skills are essential.
The predicted salary is between 32243 - 39408 £ per year.
The Lead File Handler will handle own caseload within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases.
As well as assume responsibility for supervision of a mini team, this includes but is not limited to cases, bills and general guidance with the view to progress files and develop the teams technical understanding.
You will be responsible for managing and progressing claims in accordance with appropriate strategies to secure desired client outcomes at appropriate levels of profitability.
Key Responsibilities
- Reviewing documents and preparing reports on own files as well as supervising team reports and files.
- Reviewing and approving bills on own files as well as team.
- Technical development of the team i. e. competency framework & strategy
- Supporting with any strategy meetings and relaying key messages and updates.
- Responsible for creating guidance documents for the team
- Dealing with disclosure
- Reviewing evidence (Including records)
- Conducting investigations with Insured / obtaining witness statements.
- Instructing Experts.
- Attending conferences and trials.
- Dealing with routine correspondence.
- Court appointments.
- Liaising with and taking instructions from Insurers and Insureds.
- Ensure adherence to Court timetables
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is;
- Keoghs, Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ
- Keoghs, 2 Parklands, Lostock, Bolton BL6 4SE
Skills, Knowledge & Expertise
- Technically proficient in dealing with NIHL disease cases.
- People person, able to supervise a mini team.
- Ability to use own initiative.
- Effective negotiator.
- Good listening and verbal communication skills.
- Ability to maintain concentration and pay attention to detail.
- Ability to self-organise and self-prioritise.
- Ability to work under pressure and to target
- An enthusiastic and hardworking individual
- Good level of IT skills
- Job Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- We Care – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation.
Lead File Handler - Military Disease in Birmingham employer: Keoghs LLP Careers
Join a dynamic and supportive team as a File Handler in Military Deafness, where your contributions directly impact clients' outcomes. With excellent career development opportunities and a friendly work culture, you'll thrive in an environment that values innovation and collaboration. Be part of a respected team that is dedicated to making a difference in the lives of clients across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Lead File Handler - Military Disease in Birmingham
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We think you need these skills to ace Lead File Handler - Military Disease in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Keoghs LLP Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Keoghs LLP Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Keoghs LLP Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Keoghs LLP Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Keoghs LLP Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Keoghs LLP Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.