At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join KENZO, a vibrant brand known for its creativity and style.
- Benefits: Competitive salary, employee discounts, and opportunities for career growth.
- Other info: Exciting events and a supportive team culture await you!
- Why this job: Be the face of KENZO and inspire others with your passion for fashion.
- Qualifications: Experience in retail management and a flair for customer service.
The predicted salary is between 25785 - 31515 £ per year.
KENZO Mode is hiring a Store Manager for the Bruton Street store. The role is responsible for the day-to-day running of the store, driving profitable performance, motivating the team, developing a strong client base and arranging events.
Responsibilities
- Brand Ambassador
- Excite and install passion and pride for the brand
- Embody the brand image for customers and the store team and have a strong understanding of the brand DNA
- Lead by example in demonstrating role model behaviour that is representative of the brand
- General Store VM / Client Management
- Implement and maintain all visual guidelines
- Enhance customer service standards in store to ensure the best client journey
- Drive utilisation of client books and aftersales care to ensure loyalty in our customers
- Ensure standards for quality of the selling ceremony, customer service, grooming are maintained and consistent with brand requirements
- Sales / Business Monitoring
- Manage and motivate the team to increase sales and ensure efficiency
- Manage stock levels in the Store and ensure sufficient stock is available
- Minimise stock loss by conducting weekly rotative inventories and bi-annual stock takes
- Liaise with your line manager to set sales and KPI targets for the team
- Keep up to date with market trends in the retail industry (specifically UK RTW and LG market), understand forthcoming customer initiatives and monitor what local competitors are doing
- Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs
- Team Management / Back Office
- Conduct bi-annual appraisals
Store Manager - Kenzo - Bruton Street employer: KENZO Mode
As a Store Manager at KENZO's Bruton Street location, you will thrive in a vibrant and dynamic work culture that celebrates creativity and innovation. The company offers exceptional employee growth opportunities through comprehensive training and development programmes, alongside a commitment to maintaining high standards of customer service and team performance. With a focus on collaboration and a strong brand ethos, KENZO provides a unique environment where your passion for luxury retail can flourish, making it an excellent employer for those seeking meaningful and rewarding careers.
