UGC Coordinator

About Elavate

Elavate is a multi-collagen supplement brand for women 40+, built around the changes that come with perimenopause and menopause. Our founder, Alex Philip, started it after getting fed up buying overpriced, low-quality, bad-tasting collagen for his mum. Since launching in 2024 we've become one of the fastest-growing DTC brands in the UK, with over 35,000 five-star reviews. We launched in the US in 2026, and it's now our biggest focus for growth.

Our growth runs on video ads: UGC, influencer and celebrity talent content, made with an in-house team of creative strategists and video editors. The better the creators and the content, the faster we grow. That's where you come in.

The role involves:

• Finding the right creators, briefing and storyboarding every script, running influencer and high-production shoots with our agency partners.
• Handling two kinds of content: UGC and influencer/high-production shoots.
• Working across both markets, the UK and the US, alongside our founder and creative team.

This is a communications, creators and systems role. You want to be in it every day: talking to creators, getting content made and getting deals done. Strategy experience is a plus, not a requirement.

What you'll own:

• Find and sign the best creators in the UK and US.
• Source new UGC creators every week, mostly women 40+ who come across as natural, expressive and believable on camera.
• Vet properly before anyone gets a brief: watch their content, judge their delivery, setting and camera skills.
• Negotiate good deals: strong rates, the right usage and whitelisting terms.
• Keep the pipeline full so our strategists never wait on talent.
• Build and run our creator database.
• Log every creator after every job: contact details, rates, niche, past jobs, how their content performed, delivery quality and whether we'd rebook them.
• Run product sendouts: get product out as soon as a deal is signed and confirm it's arrived.
• Brief and storyboard every script.
• Coordinate our influencer and high-production shoots.
• Check content and get it live.

How we work:

• You're very responsive and active on Slack.
• You own it end to end.
• You confirm, you don't assume.
• You take in the full context.
• You close loops.
• You turn up. Every call, on time and prepared.
• You ship, then improve.
• You build systems.
• You're there when it's live.
• You take feedback well.

Must-haves:

• 2+ years in UGC, creator or influencer coordination, at a DTC brand, a UGC or performance creative agency, or an influencer or talent agency.
• Fluent written and spoken English.
• An eye for talent.
• A strong negotiator who enjoys the people side.
• Knowledge of performance marketing metrics.
• Confident in Frame.io and Notion.
• Seriously organised.
• AI-first.
• Sharp and quick.

Nice to have:

• Creative strategy or direct response experience.
• Experience with health, wellness, beauty or supplement brands.
• You've coordinated crewed shoots or worked with talent agents and managers.
• You've built something of your own: a side business, a creator account or an agency.

Pay, hours and perks:

• $30,000 USD a year (about $2,500 a month), full-time, as an independent contractor.
• 3-month review against clear goals, with a pay step-up when you hit them.
• Remote from Latin America, with core hours agreed before you start that overlap the UK afternoon and the US working day.
• 28 days paid time off a year.
• Work directly with our founder and senior creative team, on content with well-known UK and US talent.
• A path into creative strategy if that's where you want to grow.

How to apply:

Apply with your CV. In a short note or cover letter, tell us about the best creator you've ever found and why they worked. Start it with the word "storyboard" so we know you've read this far.

Our process:

• Screening call.
• Interview.
• Paid test task, based on the real job.
• Final interview.

We move fast. If this sounds like you, apply today.