At a Glance
- Tasks: Support individuals in finding and maintaining housing, ensuring they are ready for independent living.
- Company: A dedicated housing provider in South London with a strong team culture.
- Benefits: Competitive pay, potential for permanent role, and flexible working hours including night shifts.
- Other info: Full-time position with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives by helping them secure stable housing.
- Qualifications: Experience in support roles and a valid driving licence with access to a car.
My client is a housing provider based in South London looking to recruit a Housing Support Officer to work as part of their established team. As the Housing Support Officer you will be carrying out a range of duties, some of which are but not limited to:
- Provide a service for the clients and ensure they are housing ready at the housing staging post.
- Explore move on options for the clients in order to sustain meaningful accommodation and avoid being back to rough sleeping.
- Support rough sleepers by ensuring that referrals are made to relevant services, in line with local objectives and targets.
Responsibilities:
- To provide 1:1 support to Service Users Face to Face or via telephone communication.
- Ensure that Service users are registered with local Healthcare professionals (GP, Dentist) ideally within the first 7 days of their placement commencement with the provider.
- Support Service users to complete Housing Benefit and Universal Credit claims at point of placement.
- Check company emails daily and respond in a reasonable timescale.
- Make relevant referrals to external agencies in support of Service user needs.
- Ensure that Support plans are updated daily, and that information is accurate.
- Assist Service Users to property viewings.
- Attend Supervisions with your line manager.
- Attend and participate in staff team meetings.
- Attend Service User House meetings.
- Report any property defects or damage when visiting Service Users at their abodes.
- Remind Service Users of service charge payments.
- Where applicable assist with evictions & sustainment procedures.
- Processing licences, leases, deposit guarantees.
The working hours are full time, 37.5 hours per week. Working hours are mostly 9-5 but may vary as per the service requirement. Night shifts are also available for any candidates that can work during these hours. The hourly pay rate is £14.85 per hour Umbrella. There is scope for this role to become permanent for the right candidate. This role does require a driver with access to their own car.
If you have the skills and experience to match, please apply today! Please note, that we do not accommodate candidates who require sponsorship to work in the UK. You must have the right to work full time in the UK for this role.
I look forward to reviewing your CV.
Housing Support Worker in Croydon employer: Kenwood Recruitment Solutions Ltd
Join a dedicated housing provider in South London that prioritises employee well-being and professional growth. With a supportive work culture, opportunities for career advancement, and a commitment to making a meaningful impact in the community, this role as a Housing Support Worker offers not just a job, but a chance to contribute to positive change while enjoying competitive pay and flexible working hours.
Contact Detail:
Kenwood Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Croydon
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around supporting rough sleepers and ensuring housing readiness.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, volunteer or take part in community projects related to housing support. This not only boosts your CV but also gives you practical examples to discuss in interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Support Worker in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience you have in supporting clients, especially in housing or social services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about helping rough sleepers and how your background makes you a great fit for the Housing Support Worker role. Be genuine and let your personality shine through!
Showcase Your Communication Skills:Since you'll be providing 1:1 support and making referrals, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and consider mentioning any experience you have with face-to-face or telephone support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kenwood Recruitment Solutions Ltd
✨Know Your Stuff
Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with the responsibilities listed in the job description, like supporting service users and making referrals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Empathy and Communication Skills
As a Housing Support Worker, you'll be working closely with vulnerable individuals. Prepare examples from your past experiences where you've demonstrated empathy and effective communication. This could be through face-to-face interactions or over the phone, so think about how you can convey your ability to connect with people.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle situations like assisting a service user with housing benefit claims or dealing with property defects. Practising these scenarios can help you articulate your thought process and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, support structures in place for service users, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
