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- Tasks: Serve guests and create memorable dining experiences with outstanding service.
- Company: Join the vibrant team at Mercure Sheffield Kenwood Hall Hotel and Spa.
- Benefits: Enjoy free meals, gym access, discounts, and a referral scheme.
- Why this job: Be part of a passionate team in a dynamic hospitality environment.
- Qualifications: Friendly, positive attitude and eagerness to learn.
- Other info: Great opportunities for growth and development in hospitality.
The predicted salary is between 10 - 12 ÂŁ per hour.
Our mission at Mercure Sheffield Kenwood Hall Hotel and Spa is to create memorable moments for our guests, by connecting hearts from arrival to farewell. We are seeking a dedicated and experienced Casual F&B Assistant to join our dynamic team. This role is pivotal in ensuring the smooth operation of our food and beverage services, enhancing guest satisfaction while maintaining high standards of food safety and quality.
What’s in it for you:
- Free Onsite Parking
- Participate actively in initiatives to build a more inclusive and sustainable world
- Continuously learn and develop
- Complimentary meals whilst on duty
- Fantastic discounts at Vine Hotels
- Amazing discounts with Accor Properties– including free stays
- ÂŁ250 Refer a friend scheme
- ÂŁ50 monthly Star Awards
- Progression Opportunities
- Incremental holiday entitlement
- Access your pay as you earn through Wagestream
- Access to gym facilities on site
As our Casual F&B Assistant you will…
- Serve our guests
- Provide outstanding guest service
- Upsell and maximise sales where possible
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
Job Types: Full-time, Part-time, Permanent
Pay: ÂŁ10.00-ÂŁ12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Referral programme
Work Location: In person
Casual F&B Assistant in Sheffield employer: Kenwood Hall
Contact Detail:
Kenwood Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual F&B Assistant in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mercure Sheffield Kenwood Hall Hotel and Spa's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Casual F&B Assistant, you'll be serving guests and creating memorable experiences. Role-play with a friend or family member to get comfortable with upselling and handling different guest scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you care about the role and are ready to represent the hotel's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Casual F&B Assistant in Sheffield
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your dedication to creating memorable moments for guests, just like we do at Mercure Sheffield Kenwood Hall Hotel and Spa.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Casual F&B Assistant role. Highlight relevant skills and experiences that align with our mission of providing outstanding guest service and maintaining high standards.
Be Authentic and Friendly: We’re looking for friendly and positive individuals, so don’t be afraid to let your personality come through in your application. A genuine tone can make a big difference and show us you’re a great fit for our team!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and qualifications for the Casual F&B Assistant position!
How to prepare for a job interview at Kenwood Hall
✨Know the Company Culture
Before your interview, take some time to research Mercure Sheffield Kenwood Hall Hotel and Spa. Understand their mission of creating memorable moments for guests and how they value inclusiveness and positivity. This will help you align your answers with their values during the interview.
✨Showcase Your Customer Service Skills
As a Casual F&B Assistant, outstanding guest service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Practice Upselling Techniques
Upselling is an important part of the role, so think about how you can effectively promote additional items. During the interview, discuss any previous experience you have with upselling and share strategies that worked for you. This shows you understand the business side of hospitality.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they celebrate successes. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.