Assistant Manager in Welwyn Garden City

We sell the world's best chicken. We’ve done it for a long time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original, individual, fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Support the team, take charge of the day‑to‑day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

• Support like a leader. Assist in taking ownership of the restaurant – help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin – from rosters to stock, you help ensure the behind‑the‑scenes work is solid.
• Make every guest feel special. Assist in turning first‑timers into regulars with moments that keep them coming back.

What we’d love from you:

• You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
• You understand people. You support building strong teams, handle tough conversations, and make sure everyone feels valued.
• You keep things running. You help ensure smooth operations – efficient, clean, compliant – even when things get hectic.

We are a place where you can bring the real you to work. We’re here to support you in being yourself whether you work with us or are trying to. Our promise: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We’ll be there to help you be the real you.

About the company: We do things the right way. It isn’t always easy, but it’s always better. We make our chicken by hand (and we eat it with our hands too). We lead with our hearts, work hard and have fun – and we welcome everyone.

Benefits: We offer benefits that make your life a little bit easier, because we know the juggle is real.

• Quarterly bonus that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps