Team Leader

Team Leader

Harrogate Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, manage daily operations, and ensure customer satisfaction.
  • Company: Join KFC, a brand known for its originality and delicious chicken since 1952.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
  • Why this job: Be part of a fun, energetic team that values your unique contributions and growth.
  • Qualifications: No prior experience needed; just bring your passion and willingness to learn.
  • Other info: Embrace a culture that celebrates individuality and teamwork.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Team leader
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

You’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.

What will you spend your time doing?

  • Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
  • Build your crew up. You’ll coach, support, and celebrate your team—making sure everyone grows, learns, and brings their best to every shift.
  • Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork.

What we’d love from you

  • A natural leader. You’ve got experience managing teams—and you know how to bring out the best in people when it counts.
  • People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.
  • Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls when it matters.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you

We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate:
  • Take the first step toward a rewarding leadership career.
  • Free food and drink on shift
  • 25% staff discount

KFC for everyone

Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to be.

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready?

We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

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Team Leader employer: Kentucky Fried Chicken KFC

KFC is an exceptional employer that values originality and fosters a vibrant work culture where every team member can thrive. With a focus on personal growth, we offer flexible schedules, cross-training opportunities, and the chance to earn qualifications, ensuring that you are supported in your career journey. Join us in creating memorable experiences for our customers while being part of a team that celebrates individuality and teamwork.
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Contact Detail:

Kentucky Fried Chicken KFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with KFC's core values and culture. Understanding what makes KFC unique will help you align your approach and demonstrate how you can contribute to the team in a way that resonates with their brand.

✨Tip Number 2

Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and create a positive work environment.

✨Tip Number 3

Prepare to discuss your customer service philosophy. KFC places a strong emphasis on customer satisfaction, so be ready to explain how you would handle difficult situations and ensure a great experience for every customer.

✨Tip Number 4

Demonstrate your willingness to learn and grow. KFC values continuous improvement, so express your eagerness to develop managerial skills and take feedback constructively to enhance your performance.

We think you need these skills to ace Team Leader

Leadership Skills
Team Coordination
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Time Management
Inventory Management
Food Safety Knowledge
Coaching and Mentoring
Adaptability
Conflict Resolution
Attention to Detail
Continuous Learning Mindset
Operational Efficiency

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Team Leader position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in the restaurant industry. Emphasise any leadership roles or customer service experience that showcases your ability to manage a team effectively.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you have successfully led teams or improved customer satisfaction in previous positions.

Showcase Your Personality: KFC values originality and personality. Use your application to convey your unique qualities and how they would contribute to the team dynamic. Be authentic and let your enthusiasm shine through.

How to prepare for a job interview at Kentucky Fried Chicken KFC

✨Show Your Leadership Skills

As a Team Leader, it's essential to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you successfully guided a group, resolved conflicts, or improved team performance.

✨Emphasise Customer Service

Highlight your commitment to exceptional customer service. Be prepared to discuss how you've handled difficult situations with customers in the past and how you ensure their satisfaction.

✨Demonstrate a Learning Mindset

KFC values continuous learning, so be ready to talk about how you embrace feedback and use it to improve. Share instances where you've taken constructive criticism and applied it to enhance your skills.

✨Know the Brand

Familiarise yourself with KFC's values and culture. Show that you understand what makes the brand unique and how you can contribute to maintaining its reputation for quality and originality.

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