At a Glance
- Tasks: Be the friendly face for guests and manage digital orders.
- Company: Leading quick-service restaurant in Newport with a supportive community.
- Benefits: Earn up to £12.21 per hour, enjoy free food, and get a 25% staff discount.
- Why this job: Join a vibrant team that values your individuality and career growth.
- Qualifications: Confident communicator with strong problem-solving skills.
- Other info: Perfect role for those who love fast-paced environments and helping others.
The predicted salary is between 12 - 12 £ per hour.
A leading quick-service restaurant in Newport is looking for a Guest Experience Lead who will be the welcoming face for guests. You will assist with digital orders, manage guest expectations, and ensure a friendly atmosphere.
Ideal candidates should be confident communicators with problem-solving skills.
This role offers up to £12.21 per hour, free food during shifts, and a 25% staff discount. Join a community that supports your individuality and career growth.
Guest Experience Lead: Fast, Friendly & Tech-Savvy in Newport employer: Kentucky Fried Chicken (KFC)
Contact Detail:
Kentucky Fried Chicken (KFC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead: Fast, Friendly & Tech-Savvy in Newport
✨Tip Number 1
Be yourself! When you walk into that interview, let your personality shine. We want to see the real you, so don’t be afraid to show off your friendly side and how tech-savvy you are.
✨Tip Number 2
Brush up on your problem-solving skills. Think of a few scenarios where you’ve turned a guest’s frown upside down. We love candidates who can handle tricky situations with ease!
✨Tip Number 3
Practice your communication skills. Whether it’s chatting about digital orders or just making small talk, being a confident communicator is key. We’re all about creating a welcoming atmosphere!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we’re excited to see your application come through and can’t wait to meet you!
We think you need these skills to ace Guest Experience Lead: Fast, Friendly & Tech-Savvy in Newport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how friendly and approachable you are. Remember, this role is all about creating a welcoming atmosphere for our guests.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or hospitality. We love candidates who can demonstrate their problem-solving skills and ability to manage guest expectations. Share specific examples that showcase your tech-savviness too!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Guest Experience Lead role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re tech-savvy, just like we’re looking for!
How to prepare for a job interview at Kentucky Fried Chicken (KFC)
✨Know the Company
Before your interview, do a bit of homework on the restaurant. Understand their values, menu, and what makes them stand out in Newport. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Guest Experience Lead, you'll need to communicate effectively with guests and team members. Practice clear and confident responses to common interview questions. Consider role-playing with a friend to refine your delivery and ensure you come across as friendly and approachable.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past experiences where you've successfully resolved issues or improved guest satisfaction. Be ready to share these stories during the interview, as they’ll demonstrate your problem-solving skills and ability to manage guest expectations.
✨Emphasise Your Tech-Savviness
Since the role involves assisting with digital orders, be prepared to discuss any relevant tech experience you have. Whether it's using point-of-sale systems or managing online orders, highlight your comfort with technology to reassure them that you can handle the digital aspects of the job.