Assistant Restaurant GM: Lead Teams & Elevate Guest Experience in London

Assistant Restaurant GM: Lead Teams & Elevate Guest Experience in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Kentucky Fried Chicken (KFC)

At a Glance

  • Tasks: Lead the team, enhance guest experiences, and ensure smooth restaurant operations.
  • Company: Join KFC, a vibrant workplace that values diversity and teamwork.
  • Benefits: Quarterly bonuses, extra holiday, free meals, and gym discounts.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.
  • Why this job: Make a real impact by creating memorable experiences for guests and leading a dynamic team.
  • Qualifications: Experience in team management and a passion for supporting others.

The predicted salary is between 25000 - 30000 £ per year.

About the role

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

  • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
  • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
  • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
  • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
  • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we'd love from you

  • You lead by example. You’ve helped manage teams before and know how to bring out the best in others.
  • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.
  • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic.

What’s in it for you

  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

Our promise is this

Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from under-represented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Assistant Restaurant GM: Lead Teams & Elevate Guest Experience in London employer: Kentucky Fried Chicken (KFC)

KFC is an exceptional employer that prioritises a vibrant work culture and employee well-being, making it an ideal place for those looking to thrive in the hospitality industry. With benefits like quarterly bonuses, extra holiday, and comprehensive wellbeing support, we ensure our team feels valued and motivated. Join us in creating memorable guest experiences while enjoying growth opportunities in a supportive environment where diversity is celebrated.

Kentucky Fried Chicken (KFC)

Contact Details:

Kentucky Fried Chicken (KFC) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Restaurant GM: Lead Teams & Elevate Guest Experience in London

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at KFC or similar places. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Assistant Restaurant GM. Show them you’re not just a fit, but the perfect fit!

Tip Number 3

Bring your A-game to the interview! Dress smart, be enthusiastic, and don’t forget to showcase your leadership skills. Remember, they want someone who can elevate the guest experience and lead a team.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to help us crush those performance goals!

We think you need these skills to ace Assistant Restaurant GM: Lead Teams & Elevate Guest Experience in London

Team Leadership
Performance Management
Coaching and Training
Guest Experience Enhancement
Operational Efficiency
KPI Management
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills:When you're writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've motivated others and helped them shine, so share those stories!

Keep It Personal:Don’t just list your skills; tell us about your passion for creating amazing guest experiences. We love hearing about the little things you’ve done to make someone’s day special, so let your personality shine through!

Be Detail-Oriented:Since you'll be managing operations, it’s crucial to show us that you can handle the nitty-gritty. Make sure your application is free of typos and clearly structured — it reflects how you’ll manage the restaurant!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Kentucky Fried Chicken (KFC)

Show Your Leadership Skills

Make sure to highlight your experience in managing teams. Share specific examples of how you've motivated and trained your crew to exceed expectations. This role is all about leading by example, so demonstrate your ability to inspire others.

Know the Guest Experience

Familiarise yourself with what makes a great guest experience. Be ready to discuss how you would turn first-time visitors into regulars. Think of creative ways to make every guest feel special and share those ideas during the interview.

Be Prepared for Operational Questions

Since this role involves keeping everything running smoothly, brush up on your knowledge of restaurant operations. Be prepared to discuss how you would handle admin tasks like rosters and stock management, especially during busy shifts.

Emphasise Team Building

Talk about your approach to building strong teams. Share your strategies for handling tough conversations and ensuring everyone feels valued. This will show that you understand the importance of a cohesive team in achieving performance goals.