Team Leader - KFC Conwy - Llandudno Junction 3007

You'll be right there on the floor, leading the team and ensuring every guest leaves happy. You’ll set the pace, lift the vibe, and get stuck in to make every shift count.

Responsibilities

• Lead the restaurant team, setting the pace and driving the restaurant to hit targets and exceed expectations.
• Co‑coach, support, and celebrate your staff, ensuring team members grow, learn, and bring their best to each shift.
• Plan and manage stock checks, shift schedules, and other back‑of‑house operations to keep front‑of‑house running smoothly.
• Make timely decisions under pressure and keep the team calm and focused.

Qualifications

• Proven experience managing teams in a fast‑paced hospitality environment.
• Strong people skills – creating a positive atmosphere, motivating staff, and ensuring their happiness and focus.
• Ability to stay cool under pressure and make sound decisions when the situation demands.
• Excellent communication and organisational skills.

Benefits

• 25% staff discount on KFC products.
• Quarterly performance‑related bonus.
• Profit sharing scheme (YUMBucks).
• Comprehensive training and career advancement opportunities.
• Private health care, life assurance, pension contribution, and income protection programmes.
• Enhanced maternity pay and 28 days holiday, including public holidays, with additional entitlement based on service.
• PicknMix benefits – choose options such as gym membership, health screening, and travel insurance.

Equal Employment Opportunity

Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We actively encourage applications from underrepresented groups and will provide support during the recruitment process for applicants who require it.