Restaurant General Manager in Cardiff

Overview

Lead from the front, take full ownership of the restaurant, smash performance goals, build a team that exceeds standards. Own the numbers, vibe, and experience while ensuring smooth operation and a thriving guest and team environment.

Responsibilities

• Drive performance, hit goals, set the vibe, and deliver results each shift.
• Build, train, coach, and motivate a high‑performing team.
• Set targets, own KPIs, and push the team to deliver every shift.
• Maintain shift‑to‑shift coverage, manage rosters, stock, reporting, and ensure smooth backend operations.
• Create an unforgettable guest experience and turn first‑time customers into regulars.
• Ensure operations remain efficient, clean, and compliant even in chaos.

Qualifications

• Previous experience managing a team in a fast‑paced environment.
• Strong people‑management skills: build strong teams, handle tough conversations, and create an inclusive culture.
• Excellent operational oversight: knowledge of health & safety, cleaning standards, and compliance.
• Ability to own KPIs, set targets and drive results.
• Strong communication and organisational abilities.

Benefits

• Salary: £38,000 – £42,000.
• Quarterly bonus.
• Extra holiday.
• Life assurance.
• Free chicken & chips every shift.
• 25% staff discount.
• Gym discounts.
• 200+ high‑street perks & cashback.
• Wellbeing support.

Equal Opportunity

Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here.