Assistant Restaurant GM — Lead Ops & Guest Experience
Assistant Restaurant GM — Lead Ops & Guest Experience

Assistant Restaurant GM — Lead Ops & Guest Experience

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure top-notch customer experiences every day.
  • Company: Join a leading fast-food chain known for its dynamic culture.
  • Benefits: Enjoy quarterly bonuses and generous staff discounts.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Experience in team management and a passion for customer service.
  • Other info: Thriving environment with opportunities for growth and development.

The predicted salary is between 24000 - 36000 £ per year.

A leading fast-food restaurant chain is seeking an Assistant Restaurant General Manager to support daily operations and drive performance. In this role, you will train and lead a dynamic team, ensuring outstanding customer experiences while maintaining high standards.

We are looking for individuals with experience in team management and a passion for customer service. This position offers several perks including a quarterly bonus and substantial staff discounts, ensuring you can thrive in a supportive environment.

Assistant Restaurant GM — Lead Ops & Guest Experience employer: Kentucky Fried Chicken (KFC)

Join a leading fast-food restaurant chain that prioritises employee growth and a vibrant work culture. As an Assistant Restaurant General Manager, you'll benefit from competitive perks such as quarterly bonuses and generous staff discounts, all while working in a supportive environment that values outstanding customer service and team collaboration.
K

Contact Detail:

Kentucky Fried Chicken (KFC) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Restaurant GM — Lead Ops & Guest Experience

Tip Number 1

Network like a pro! Reach out to current or former employees of the restaurant chain on LinkedIn. They can give you insider tips and maybe even put in a good word for you.

Tip Number 2

Prepare for the interview by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles. This will help you stand out as a candidate who truly cares.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Assistant Restaurant GM — Lead Ops & Guest Experience

Team Management
Customer Service
Operational Support
Performance Driving
Training Skills
Leadership
High Standards Maintenance
Dynamic Team Coordination

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer experiences. Share specific examples of how you've gone above and beyond in previous roles to make customers feel valued.

Highlight Your Team Management Skills: We want to know about your experience in leading teams! Be sure to mention any relevant leadership roles you've held and how you motivated your team to achieve great results. This will show us you're ready to step into the Assistant GM role.

Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the posting, like 'daily operations' and 'drive performance', to demonstrate that you understand what we're looking for in a candidate.

Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster. Plus, it shows you're serious about joining our team!

How to prepare for a job interview at Kentucky Fried Chicken (KFC)

Know the Brand Inside Out

Before your interview, make sure you research the fast-food chain thoroughly. Understand their menu, values, and what sets them apart from competitors. This knowledge will help you demonstrate your passion for the brand and show that you're genuinely interested in contributing to their success.

Showcase Your Leadership Skills

As an Assistant Restaurant GM, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff, resolved conflicts, or improved performance. This will highlight your capability to lead and inspire others.

Emphasise Customer Service Experience

Customer experience is key in this role. Be ready to discuss your previous experiences in customer service and how you ensured outstanding guest experiences. Share stories that illustrate your ability to handle difficult situations and turn them into positive outcomes.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.

Assistant Restaurant GM — Lead Ops & Guest Experience
Kentucky Fried Chicken (KFC)

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