Assistant Restaurant General Manager
Assistant Restaurant General Manager

Assistant Restaurant General Manager

Birmingham Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, drive performance, and create an amazing guest experience.
  • Company: Join KFC, a beloved brand serving delicious chicken since 1939.
  • Benefits: Enjoy bonuses, extra holidays, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where you can truly be yourself.
  • Qualifications: Experience in team management and a passion for supporting others.
  • Other info: Diverse and inclusive workplace with opportunities for growth.

The predicted salary is between 30000 - 42000 Β£ per year.

About the roleAssistant restaurant general managerWelcome to KFC. Home of the real ones.

We sell the world\’s best chicken. We\’ve done it for a long old time β€” since 1939, when the idea offinger lickin\’ good chicken popped into our Colonel\’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day β€” building our own community, as we serve our original recipe chicken to the ones we\’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here\’s more about the job.

Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn\’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home.

What will you spend your time doing?

Support like a leader. Assist in taking ownership of the restaurant β€” help drive performance, hit goals, and keep the vibe alive.

Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.

Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what\’s expected.

Keep everything running smooth. Stay on top of the admin β€” from rosters to stock, you help ensure the behind-the-scenes work is solid.

Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

What we\’d love from you:

You lead by example. You\’ve helped manage teams before and know how to bring out the best in others.

You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued.

You keep things running. You help ensure smooth operations β€” efficient, clean, compliant β€” even when things get hectic.

Keeping it realWe don\’t hire staff β€” we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we\’ll always encourage you to add your perspective.

See, at KFC, everyone\’s welcome β€” whatever your background, and whatever future you\’re creating. We\’ll look out for you because you\’re one of us, not because you work for us. We\’ll invest in your potential, because it\’s what we\’ve always done. But most of all, we\’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What\’s in it for you:We offer benefits that make your life that little bit easier, because we know the juggle is real.

Pay rate:

Quarterly BONUS that rewards the hustle

Extra holiday – more time to recharge

Life assurance – we\’ve got you covered

Free chicken & chips every shift

25% staff discount

Gym discounts to keep you moving

200+ high street perks & cashback

Wellbeing support that actually helps

KFC for everyone:Whoever you are and wherever you\’re from, KFC is a place where you can bring the realyou to work. We\’re here to support you in being yourself, whether you work with us, or aretrying to.

Our promise is this: every person who appliesto a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunityto work here. We don\’t just welcome, we encourage applications from underrepresented groups in all industries.

If you\’d like any additional support withyour application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements β€” just let us know. We\’ll bethere to help you be the real you.

Ready?We hope so. If you\’re ready to be part of our community, now\’s the time to apply.

Worried you aren\’t ticking all the boxes? Don\’t – we\’d still love to hear from you.

* We do things a little differently here. Some of our restaurants are run by KFC directly (that\’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin\’ feeling? That\’s the same wherever you join us.

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Assistant Restaurant General Manager employer: Kentucky Fried Chicken (KFC)

At KFC, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to shine. As an Assistant Restaurant General Manager, you'll not only lead a passionate team but also enjoy benefits like quarterly bonuses, extra holiday, and wellbeing support, all while being part of a community that celebrates individuality and growth. Join us in creating memorable experiences for our guests and building a career that can take you anywhere.
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Contact Detail:

Kentucky Fried Chicken (KFC) Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Restaurant General Manager

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time researching KFC's values and vibe. This way, you can show how you fit right in and share examples of how you've contributed to a positive atmosphere in past roles.

✨Tip Number 2

Practice your leadership stories! Think about times when you've motivated a team or handled tough situations. Be ready to share these experiences during your interview to demonstrate your ability to support and lead others effectively.

✨Tip Number 3

Show your passion for guest experience! Prepare to discuss how you've gone above and beyond to make customers feel special. This will highlight your commitment to creating memorable moments for guests, which is key in the restaurant industry.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.

We think you need these skills to ace Assistant Restaurant General Manager

Team Leadership
Coaching and Training
Performance Management
Operational Efficiency
Guest Experience Enhancement
Communication Skills
Problem-Solving Skills
Administrative Skills
KPI Management
Team Building
Adaptability
Conflict Resolution
Time Management

Some tips for your application 🫑

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your experience in managing teams and driving performance, as these are key aspects of the Assistant Restaurant General Manager role.

Show Your Passion: Express your enthusiasm for the role and the company. Let us know why you’re excited about working at KFC and how you can help create that finger lickin’ good atmosphere for both guests and the team.

Keep It Clear and Concise: While we love a good story, make sure your application is easy to read. Use clear language and structure your thoughts well, so we can quickly see how you fit the bill. And remember, apply through our website for the best chance!

How to prepare for a job interview at Kentucky Fried Chicken (KFC)

✨Show Your Leadership Skills

As an Assistant Restaurant General Manager, you'll need to demonstrate your ability to lead a team. Share specific examples from your past experiences where you successfully motivated and trained your crew. Highlight how you’ve helped others exceed expectations and create a positive atmosphere.

✨Know Your KPIs

Familiarise yourself with key performance indicators relevant to the restaurant industry. Be prepared to discuss how you’ve previously met or exceeded targets. This shows that you understand the importance of performance metrics and are ready to take ownership of them.

✨Emphasise Guest Experience

Talk about your approach to creating memorable experiences for guests. Share anecdotes that illustrate how you've turned first-time visitors into regulars. This will show that you value customer satisfaction and understand its impact on the business.

✨Be Ready for Tough Conversations

In this role, you’ll need to handle difficult situations with grace. Prepare for questions about conflict resolution and team dynamics. Discuss how you’ve navigated tough conversations in the past, ensuring everyone feels valued and heard.

Assistant Restaurant General Manager
Kentucky Fried Chicken (KFC)
Location: Birmingham
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