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For Companies At a Glance
- Tasks: Enhance guest interactions and ensure customer satisfaction in a fast-paced environment.
- Company: Join a popular fast-food chain known for its vibrant atmosphere.
- Benefits: Earn up to £12.21 per hour, enjoy free food during shifts, and get a 25% staff discount.
- Why this job: Be the face of the brand and make a difference in guests' experiences every day.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Perfect for those who love working with people and thrive in a dynamic setting.
The predicted salary is between 12 - 12 £ per hour.
A popular fast-food chain is seeking a Guest Experience Lead to enhance customer interaction and satisfaction. In this role, you will greet guests, answer their questions, assist with digital orders, and address any complaints effectively.
Ideal candidates will have:
- Excellent communication skills
- The ability to solve problems swiftly
- Familiarity with technology
The position offers up to £12.21 per hour, free food during shifts, and a 25% staff discount.
Guest Experience Lead — Free Shift Food & Discounts in Amesbury employer: Kentucky Fried Chicken KFC
Contact Detail:
Kentucky Fried Chicken KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Free Shift Food & Discounts in Amesbury
✨Tip Number 1
Make sure to showcase your communication skills during the interview. We want to see how you interact with others, so practice greeting friends or family as if they were guests at the restaurant.
✨Tip Number 2
Familiarise yourself with common customer complaints and think of solutions. We love candidates who can demonstrate problem-solving skills, so come prepared with examples of how you've handled tricky situations in the past.
✨Tip Number 3
Show off your tech-savviness! If you're comfortable with digital ordering systems, let us know. We appreciate candidates who can adapt quickly to technology, so be ready to discuss any relevant experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way for us to see your application and get you in for an interview. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Guest Experience Lead — Free Shift Food & Discounts in Amesbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with guests and make their experience memorable. Don’t be afraid to share a little about yourself and why you’re passionate about customer service.
Highlight Relevant Experience: Make sure to mention any previous roles where you’ve interacted with customers or handled complaints. We love seeing how you’ve made a difference in guest experiences before, so don’t hold back on those examples!
Be Tech-Savvy: Since this role involves assisting with digital orders, it’s important to showcase your familiarity with technology. Mention any relevant tools or systems you’ve used in the past to show us you’re ready to tackle the tech side of things.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our team and enjoying those free meals and discounts!
How to prepare for a job interview at Kentucky Fried Chicken KFC
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offers. Being able to discuss the food items confidently will show your enthusiasm for the role and help you answer guest queries effectively.
✨Practice Your Communication Skills
Since this role revolves around guest interaction, practice clear and friendly communication. Role-play common scenarios with a friend or family member to build your confidence in handling questions and complaints.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in the past. Think of specific situations where you turned a negative experience into a positive one, as this will demonstrate your ability to handle complaints effectively.
✨Get Comfortable with Technology
Brush up on any digital ordering systems or apps that might be used in the role. Showing that you're tech-savvy will reassure the interviewers that you can assist guests with their digital orders without a hitch.
