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For Companies At a Glance
- Tasks: Create a welcoming café experience and deliver exceptional service to guests.
- Company: Join the Tudor Hotels Collection, where excellence is our everyday standard.
- Benefits: 28 days holiday, free meals on shift, and exclusive employee discounts.
- Other info: Enjoy a fun work environment with opportunities for personal growth.
- Why this job: Be part of a team that values every guest and delivers extraordinary results.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
The Person
You’ll be great at communicating, have exceptional people skills, a positive attitude, and a passion for delivering fantastic service. As part of the team, you’ll embody the spirit of the Tudor Hotels Collection — where Perfection is not a goal, but our everyday standard. We take Pride in our contribution, showing up as professionals, as leaders, and as a team that delivers extraordinary results together. And above all, we are committed to Making every visitor a VIP—offering exceptional, personalised service that makes every guest feel truly valued.
The Role
The Café Assistant will be essential in creating a smooth and enjoyable café experience for our guests. This role combines customer service, order processing, and general support for our food and beverage operations.
Responsibilities Include:
- Greet and welcome visitors in a friendly and professional manner.
- Take orders accurately and efficiently, ensuring special dietary requests are captured.
- Preparation of hot and cold drinks including barista coffees.
- Delivering food and drinks to customers and clearing tables.
- Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues.
- Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision.
The Benefits
- 28 Days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions
Cafe Assistant employer: Kents Cavern
Contact Detail:
Kents Cavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Get to know the café scene! Visit local cafés, chat with staff, and understand what makes a great customer experience. This will help you stand out when you talk about your passion for service during interviews.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with greeting customers and taking orders. The more natural you are, the better you'll connect with guests and show off that positive attitude.
✨Tip Number 3
When you apply, make sure to highlight your teamwork skills. Share examples of how you've worked well with others in the past. We love seeing candidates who embody the spirit of collaboration and can deliver extraordinary results together!
✨Tip Number 4
Don’t forget to check our website for openings! Applying directly through us not only shows your enthusiasm but also gives you a chance to showcase your personality. Let’s make every visitor feel like a VIP together!
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Off Your People Skills: In your application, let us know how great you are at communicating and connecting with others. Share examples of how you've delivered fantastic service in the past—this is your chance to shine!
Be Positive and Professional: We love a positive attitude! Make sure your application reflects your enthusiasm for the role. Use upbeat language and show us that you're ready to embody the spirit of the Tudor Hotels Collection.
Highlight Your Attention to Detail: Since accuracy is key in taking orders and processing payments, mention any experiences where you've demonstrated attention to detail. This will show us that you can handle the responsibilities of the Café Assistant role with precision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kents Cavern
✨Show Off Your People Skills
Since the role is all about exceptional customer service, make sure to highlight your people skills during the interview. Share specific examples of how you've successfully interacted with customers in the past, and don’t forget to showcase your positive attitude!
✨Know the Menu Inside Out
Familiarise yourself with the café's menu and any special dietary options they offer. This will not only impress the interviewers but also show that you're genuinely interested in providing personalised service to guests.
✨Demonstrate Team Spirit
The Tudor Hotels Collection values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, and emphasise your commitment to delivering extraordinary results together.
✨Emphasise Attention to Detail
In a café setting, accuracy is key—especially when taking orders and processing payments. Be ready to talk about how you ensure precision in your work, whether it’s capturing special requests or handling transactions, to reassure them that you can maintain their high standards.