At a Glance
- Tasks: Lead and develop our membership programme to grow income and strengthen member relationships.
- Company: Kent Wildlife Trust, a leading conservation charity fighting climate and nature crises.
- Benefits: Flexible working, wellbeing initiatives, and professional development opportunities.
- Other info: Join a diverse team committed to inclusion and making a difference.
- Why this job: Make a real impact on wildlife conservation while developing your career.
- Qualifications: Experience in membership programmes, strong communication, and data analysis skills.
The predicted salary is between 36000 - 44000 £ per year.
The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. For this role there is a requirement to work from the Trust's head office for at least two days each week.
About us: Kent Wildlife Trust is the county’s leading conservation charity, driving innovation to fight the climate and nature crises. We have over 31,000 members and volunteers, manage over 9,000 acres of land and influence much more. Together with our partners, supporters and grazing animals, we transform habitats, restore and protect species and bring ecosystems back to life across the county and beyond, to benefit wildlife and people.
What you'll be doing: As our Membership Manager, you’ll lead Kent Wildlife Trust’s membership programme, generating around £1.3 million of unrestricted income each year. You’ll develop and deliver our membership strategy to grow income, recruitment and retention, while strengthening our relationships with members and supporting our wider conservation mission. You’ll lead a small membership team and combine strategic thinking with hands-on delivery, using CRM data, insight and creativity to improve performance and the member experience.
- Leading and developing our membership strategy, plans and KPIs
- Growing membership through acquisition, retention, renewal and engagement
- Using data, insight and digital channels to improve performance and identify opportunities
- Developing compelling membership campaigns, communications and member journeys
- Working collaboratively across fundraising, marketing, communications and conservation
- Managing and developing the Membership Officer
- Managing the membership budget and relationships with suppliers and agencies
What we need you to bring:
- Experience of developing and delivering successful membership, customer acquisition or retention programmes
- Strong CRM, data analysis and digital skills
- Excellent communication and relationship-building skills
- A commercial and results-focused approach, with experience of achieving targets
- Strong organisational skills and the ability to balance strategic planning with hands-on delivery
- Experience of managing or developing others
What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us.
Next steps: If you're ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Shortlisted candidates will be invited to a face-to-face interview at Tyland Barn on 8th October. We will let unsuccessful candidates know if they have not been shortlisted.
We are unable to recruit anyone who does not have a legal right to work in the UK. Unfortunately, we cannot provide visa sponsorship. Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.
The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!
Membership Manager in Maidstone employer: Kent Wildlife Trust
Kent Wildlife Trust is an exceptional employer dedicated to fostering a flexible and inclusive work environment, particularly for those passionate about community engagement and environmental action. With a strong focus on employee wellbeing, professional development, and the opportunity to make a tangible impact in local communities across Medway, Herne Bay, and Dover, we empower our staff to lead meaningful change while enjoying a supportive culture that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Manager in Maidstone
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Kent Wildlife Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Kent Wildlife Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Kent Wildlife Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Kent Wildlife Trust. Apply directly through us to stand out!
We think you need these skills to ace Membership Manager in Maidstone
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Kent Wildlife Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Membership Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Kent Wildlife Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Kent Wildlife Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
