Events and Engagement Officer in Maidstone

The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role.

About us: Kent Wildlife Trust is the county’s leading conservation charity with more than 31,000 members and over 1000 registered volunteers. We manage and protect over 9000 acres of land across more than 90 different sites and nature reserves, alongside 2 visitor centres. We work closely with local communities, businesses, organisations and individuals to protect and restore wildlife and wild spaces and create a wilder Kent for the benefit of people and the planet.

What you’ll be doing: We are looking for an enthusiastic and well organised Events & Audience Engagement Officer to support with the planning and delivery of our events programme and associated marketing. You will work closely with the Events & Experiences Manager to coordinate and deliver an ambitious, high-quality programme of events and experiences. The role supports activity across public, member, corporate, fundraising and high-value supporter events, ensuring they are well-planned, effectively promoted, and delivered to the highest standard. This will include working on our regular programme of ticketed family events, guided walks and wildlife experiences, as well as making bespoke arrangements for private bookings and corporate events. You will also work on a range of special opportunities for our members and donors, such as tours and seasonal celebrations, and be involved with launch events and our annual Wilder Kent Awards ceremony.

This role will focus on event coordination and administration, including gathering event information, creating event listings and webpages, liaising with customers, and ensuring smooth communication with delivery teams. You will also assist with event setup, provide on-the-day support where required, and supervise Education & Events Tutors and volunteers during activities.

You’ll be involved in:

• Event Coordination and Administration – Working with colleagues across the organisation to produce an engaging and varied calendar of events, and ensuring an excellent customer experience through communication with attendees.
• Event Delivery Support – Support with the set-up and operational running of events where required, and supervise event delivery teams to ensure high standards of delivery.
• Communication and Collaboration – Work with marketing colleagues to effectively promote events and wider Kent Wildlife Trust activity, including maintaining the events section of the website and producing content for social channels, adverts and email newsletters.
• Systems and Reporting – Tracking and maintaining events records, including ticket sales and expenditure, and monitoring communications performance, including reach, traffic and conversions.

What we need you to bring: You are a positive, well organised and creative individual, with an enthusiasm for engaging a wide range of people with the work of Kent Wildlife Trust through events and activities. You will thrive in this role if you:

• Enjoy working with people, with experience in a customer facing role, ideally including the delivery of events.
• Have experience in online communications, creating content and working within brand guidelines.
• Are a strong communicator, able to confidently engage colleagues, volunteers, the public and contractors.
• Have excellent attention to detail and strong organisational and administrative skills.
• Have a solution-focused mindset, allowing you to adapt quickly and positively for the best result.
• Have experience working with underrepresented groups and are committed to equity, diversity, inclusion, and justice.

If you are passionate about connecting people and nature, we want to hear from you. We welcome applications from all backgrounds and experiences.

A DBS check will be required for this role.

What we will offer in return: We offer exceptional enhanced benefits. Recognising the wellbeing pressures related to the climate and nature crises we face as a society, we provide flexible work options, wellbeing initiatives, and professional development opportunities. Whatever stage of your career you’re at, our comprehensive benefits package at Kent Wildlife Trust can be a key factor in your choice to join us.

Next steps: If you’re ready to join our team and help us create a Wilder Kent, simply click "Apply now" to apply via our website. Here you can find out more about the role and complete the online application form. Be sure to include your personal statement in the space provided and upload your CV, and take a moment to review the guidance notes for helpful tips.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Shortlisted candidates will be invited to a face-to-face interview. We will let unsuccessful candidates know if they have not been shortlisted.

We are unable to recruit anyone who does not have a legal right to work in the UK. Unfortunately, we cannot provide visa sponsorship.

Kent Wildlife Trust believes that everyone has a responsibility to safeguard children, young people, and adults at risk; we are committed to ensuring their safety and wellbeing is at the heart of our engagement with people. We will ensure that all our recruitment and selection practices reflect this commitment. The successful candidate will be subject to references, Disclosure and Barring Service checks along with other relevant employment checks as appropriate to the role.

Equality and Inclusion: The Kent Wildlife Trust Group is Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are celebrated, everyone can be themselves and flourish, just like nature!