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- Tasks: Lead the Coop Union Plaza store, managing daily operations and ensuring top-notch service.
- Company: Join Kent Union Trading Ltd, the commercial arm of Kent Students' Union, serving students and the community.
- Benefits: Enjoy a competitive salary, 34 days of annual leave, and a vibrant work environment.
- Why this job: Be part of a dynamic team, make an impact on campus life, and gain valuable management experience.
- Qualifications: Looking for motivated individuals with strong leadership skills and a passion for customer service.
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
The predicted salary is between 26728 - 37419 £ per year.
Retail Duty Manager at KSU Coop Annual Salary – £26,728 + performance related elements 35 hours per week 34 days’ annual leave We are seeking someone who will be responsible for effectively managing our main Coop Store (named Coop Union Plaza) on Canterbury Campus, having oversight over all operational areas of the store. The store is open 7 days a week, usually from 7am until midnight, providing everyday essentials you would find in any Coop store, primarily to students and university staff, but also to the wider community. Kent Union Trading Limited (KUTL) is the commercial arm of Kent Students’ Union (KSU), the membership organisation for students at the University of Kent. We run two Coop stores on Canterbury campus as ‘franchise’ stores – this means we work in partnership with the Cooperative Group, using their brand, goods, and systems, but all of our staff are employed by Kent Union Trading Ltd, and all profits go back into Kent Union. The service and offer to the customer, however, is the same as in any other Coop store, so our goods and services are recognisable, as Coop are the leading convenience retailer in the UK. The successful candidate will be responsible for driving consistency in all aspects of operations and will be tasked with working a combination of daytime, evening and weekend shifts. You would be responsible for the day-to-day management of the …
Retail Manager employer: Kent Union
Contact Detail:
Kent Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarize yourself with the Coop brand and its values. Understanding what makes Coop unique will help you align your management style with their operational standards, which is crucial for a Retail Manager role.
✨Tip Number 2
Highlight any previous experience in retail management, especially in environments that operate on a franchise model. This will demonstrate your ability to manage operations effectively while adhering to brand guidelines.
✨Tip Number 3
Showcase your leadership skills by providing examples of how you've motivated teams in the past. As a Retail Duty Manager, you'll need to inspire your staff to deliver excellent customer service consistently.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the store operates seven days a week, demonstrating your willingness to work various shifts will make you a more attractive candidate.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Retail Duty Manager position. Understand the responsibilities and expectations, especially regarding operational management and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, operational oversight, and customer service. Use specific examples that demonstrate your ability to manage a team and drive performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the Coop brand. Mention your experience with managing store operations and how you can contribute to the success of Coop Union Plaza.
Highlight Flexibility: Since the role requires working various shifts, emphasize your flexibility and willingness to work evenings and weekends. This shows that you are committed to meeting the needs of the store and its customers.
How to prepare for a job interview at Kent Union
✨Understand the Coop Brand
Make sure you familiarize yourself with the Coop brand and its values. Since you'll be managing a franchise store, knowing their mission and how they operate will help you align your management style with their expectations.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved operational efficiency.
✨Highlight Customer Service Experience
Since the store serves students and the wider community, emphasize your experience in customer service. Be ready to discuss how you've handled customer complaints or enhanced the shopping experience in previous roles.
✨Be Ready for Operational Questions
Expect questions about managing day-to-day operations, including inventory management, staff scheduling, and sales strategies. Think of specific scenarios where you've successfully managed these areas in the past.
