At a Glance
- Tasks: Manage IT and technical services in a vibrant, student-led environment.
- Company: Kent Students’ Union, dedicated to enhancing student experiences.
- Benefits: £39,450 salary, 37 days leave, hybrid working, and career development.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on student life.
- Qualifications: Experience in IT service delivery and strong leadership skills.
The predicted salary is between 39450 - 39450 € per year.
Kent Students’ Union is looking for a Technical Operations Manager to manage and deliver IT and technical services across our organisation. This is a unique opportunity to work in a fast-paced, student-led environment, supporting a wide range of systems and services—from core IT infrastructure and digital platforms to live events, venues and commercial outlets.
Key responsibilities
- Manage and deliver the day-to-day operation of IT and Technical Services
- Oversee IT infrastructure, systems, networks and security
- Manage suppliers, contractors and technical services
- Oversee technical delivery for events, venues and AV systems
- Deliver technical projects and system improvements
- Line manage staff and coordinate team delivery
What we’re looking for
- Experience in IT or technical service delivery
- Experience managing people, suppliers or projects
- Strong understanding of IT systems, infrastructure and support
- Ability to work across a broad range of technologies (IT, AV, EPOS, events)
- Strong problem-solving and organisational skills
About us
Kent Students’ Union supports students at the University of Kent through a wide range of services, including student groups, support services, student voice, venues, retail, events and digital platforms. Technology plays a key role in delivering these services and enhancing the student experience.
Technical Operations Manager in Kent employer: Kent Students' Union
Kent Students’ Union is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration thrive. With generous benefits such as 37 days of annual leave and hybrid working options, employees enjoy a healthy work-life balance while contributing to a meaningful mission of enhancing the student experience at the University of Kent. The organisation prioritises professional growth, offering opportunities to develop skills in a dynamic environment that supports both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Operations Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Kent Students’ Union. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for the interview by researching the organisation and its tech needs. Familiarise yourself with their IT infrastructure and think about how your experience can enhance their operations. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to IT and technical services during interviews. This will demonstrate your ability to think on your feet and handle real-world challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Kent Students’ Union team.
We think you need these skills to ace Technical Operations Manager in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience in IT and technical service delivery, and don’t forget to mention any relevant projects you've managed or technologies you’ve worked with.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Kent Students’ Union and how your skills align with their needs. Be sure to mention your problem-solving abilities and experience managing teams.
Showcase Your Technical Skills:In your application, be specific about the technologies you’re familiar with. Whether it’s IT infrastructure, AV systems, or event tech, make sure we know what you bring to the table. This will help us see how you can contribute to our fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Kent Students' Union
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, infrastructure, and support. Be ready to discuss specific technologies you've worked with, especially those relevant to the role, like AV systems and digital platforms.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience with suppliers and contractors, as well as any challenges you've overcome in a fast-paced environment.
✨Problem-Solving Scenarios
Think of a few real-life scenarios where you had to solve technical problems. Be ready to explain your thought process and the steps you took to resolve the issues, as this will demonstrate your strong problem-solving skills.
✨Engage with Their Mission
Familiarise yourself with Kent Students’ Union and its mission to enhance the student experience. Show genuine interest in how technology supports their services and be prepared to discuss how you can contribute to that goal.
