At a Glance
- Tasks: Provide IT support for live events and troubleshoot hardware and software issues.
- Company: Kent Students' Union, a vibrant community supporting student services.
- Benefits: £30,093 salary, hybrid working, and a dynamic work environment.
- Other info: Opportunity to work in a lively setting with great career prospects.
- Why this job: Join a team that enhances student experiences through tech at exciting live events.
- Qualifications: Experience in IT support and strong customer service skills.
The predicted salary is between 30093 - 30093 € per year.
Kent Students' Union is seeking a Technical Support Coordinator in Canterbury to provide comprehensive IT support for various events and systems. This full-time role includes troubleshooting hardware and software, maintaining EPOS systems, and assisting with live events.
Candidates should have experience in IT support and excellent customer service skills. The position offers £30,093 per year with hybrid working, requiring a minimum of 3 office days. Join a dynamic environment supporting student services and events.
Tech & AV Support Coordinator - Live Events in Kent employer: Kent Students' Union
Kent Students' Union is an excellent employer, offering a vibrant work culture that prioritises student engagement and community support. With opportunities for professional growth in a dynamic environment, employees benefit from hybrid working arrangements and a competitive salary, making it an ideal place for those passionate about technology and live events.
StudySmarter Expert Advice🤫
We think this is how you could land Tech & AV Support Coordinator - Live Events in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience in IT support, make sure to highlight specific examples during interviews. Talk about how you’ve solved problems in the past, especially in live event settings.
✨Tip Number 3
Prepare for the unexpected! Live events can be chaotic, so practice answering tricky questions or handling hypothetical scenarios. This will help you demonstrate your quick thinking and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy. Plus, it shows you’re genuinely interested in joining our team at Kent Students' Union.
We think you need these skills to ace Tech & AV Support Coordinator - Live Events in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and customer service. We want to see how your skills match the role of Tech & AV Support Coordinator, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our dynamic environment. We love seeing personality, so let your enthusiasm for tech and events come through!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can troubleshoot effectively, so share those stories that demonstrate your knack for solving problems under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Kent Students' Union
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software troubleshooting. Be ready to discuss specific examples of how you've resolved IT issues in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with students and staff, prepare to demonstrate your customer service abilities. Think of scenarios where you've gone above and beyond to help someone, and be ready to share those stories during the interview.
✨Familiarise Yourself with Live Events
Research the types of live events that Kent Students' Union hosts. Understanding their environment will help you tailor your answers and show that you're genuinely interested in the role and the organisation.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the technology they use, or how success is measured in this role. It shows that you're engaged and eager to learn more about the position.
