At a Glance
- Tasks: Manage IT and technical services, ensuring smooth operations and support for events.
- Company: Kent Students’ Union, a vibrant student-led organisation in Canterbury.
- Benefits: ÂŁ39,450 salary, 37 days annual leave, hybrid working, and a supportive environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and enhance the student experience through innovative tech solutions.
- Qualifications: Experience in IT service delivery and strong leadership skills required.
The predicted salary is between 39450 - 39450 ÂŁ per year.
Kent Students’ Union is looking for a Technical Operations Manager to manage and deliver IT and technical services across our organisation. This is a unique opportunity to work in a fast-paced, student-led environment, supporting a wide range of systems and services—from core IT infrastructure and digital platforms to live events, venues and commercial outlets.
Key responsibilities
- Manage and deliver the day-to-day operation of IT and Technical Services
- Oversee IT infrastructure, systems, networks and security
- Manage suppliers, contractors and technical services
- Oversee technical delivery for events, venues and AV systems
- Deliver technical projects and system improvements
- Line manage staff and coordinate team delivery
What we’re looking for
- Experience in IT or technical service delivery
- Experience managing people, suppliers or projects
- Strong understanding of IT systems, infrastructure and support
- Ability to work across a broad range of technologies (IT, AV, EPOS, events)
- Strong problem-solving and organisational skills
About us
Kent Students’ Union supports students at the University of Kent through a wide range of services, including student groups, support services, student voice, venues, retail, events and digital platforms. Technology plays a key role in delivering these services and enhancing the student experience.
Technical Operations Manager in Canterbury employer: Kent Students' Union
Contact Detail:
Kent Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager in Canterbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Kent Students’ Union. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, don’t just talk about your experience—demonstrate it. Bring examples of past projects or challenges you've tackled in IT and technical services.
✨Tip Number 3
Prepare for the interview by researching Kent Students’ Union and its tech needs. Think about how your experience aligns with their goals and be ready to discuss how you can enhance their IT infrastructure and support.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Operations Manager in Canterbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience in IT and technical service delivery, and don’t forget to mention any relevant projects or systems you've managed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at Kent Students’ Union. Share specific examples of how you've successfully managed teams or delivered technical projects in the past.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your strong problem-solving abilities. We want to see how you've tackled challenges in previous roles, especially in fast-paced environments like ours.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Kent Students' Union
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, infrastructure, and support. Be ready to discuss specific technologies you've worked with, especially those relevant to the role, like AV systems and digital platforms.
✨Showcase Your Management Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your experience with suppliers and contractors, as well as any challenges you've overcome in a fast-paced environment.
✨Problem-Solving Scenarios
Expect to be asked about how you handle technical issues or project setbacks. Think of a few scenarios where you identified a problem, implemented a solution, and what the outcome was. This will demonstrate your strong problem-solving skills.
✨Engage with Their Mission
Familiarise yourself with Kent Students’ Union and its services. Show genuine interest in how technology enhances the student experience and be prepared to discuss how you can contribute to their mission through your role.