Workforce Development Consultant (Outreach Program Coordinator) in London

Outreach Program Coordinator
Coordinate and assist in the planning and management of a designated educational outreach program. Reports to designated supervisor.
Additional Basic Functions
Form and nurture relationships with key external and internal partners.
Collaborate with partners to identify training needs.
Serve as part of a team to support workforce development in regions served by Kent State University.
Duties and Responsibilities
Coordinate designated educational outreach program(s) and ensure policies and guidelines are followed.
Evaluate program(s) and make recommendations for change as needed.
Coordinate finances for assigned special events or programs.
Recruit, train, and supervise instructors for program(s).
Prepare and/or develop program/course materials; distribute materials to appropriate parties.
Provide information to students/clients and serve as spokesperson for the program.
Prepare and maintain mandatory program documentation and records.
Coordinate meetings, conferences, and special activities.
Collaborate with schools, departments, colleges, faculty members, external organizations and others regarding program(s).
Perform consultative services and skills assessment services with clients.
Supervise students and provide functional guidance to support staff and other employees working on a project or assignment on a temporary or intermittent basis.
Perform related duties as assigned.
Sales Role Duties
Identify and meet with client prospects including human resource managers, operations managers, decision‑makers, executives, professionals, and employees to present information about the university’s services and products.
Utilize consultative selling techniques to uncover organizations and individuals educational needs and to sell the university’s services and products.
Write proposals, contacts, and training plans that reflect organizations’ needs and the university’s solutions.
Maintain electronic records utilizing client relationship management software.
NYC Studio Location Duties
Assist in the development and implementation of special programs, services, and on‑and‑off campus activities designed to meet the unique needs of NYC Study‑Away Program students; attendance at some evening and weekend events will be required.
Under guidance from the Director NYC Studio, coordinate promotion, marketing and communications for the NYC Studio program through the development and distribution of various materials both internally and externally.
Assist in developing and organizing information sessions, orientations, and other events for students and community members; clarify and communicate program mission, purpose and details to interested parties.
Update and maintain NYC Studio internship database; prepare internship files and forms; communicate with external organizations regarding internship opportunities for communication to students.
Coordinate the international and guest student application process at the NYC Studio.
Design, develop and produce visual materials including original identity elements into an effective printed or electronic communications product for instruction, publication and display.
Coordinate production with internal and external suppliers related to the management of materials including contracting for printing and production services.
Ensure that all design work follows university graphic standards and quality control principles; edit and proofread copy when necessary.
May serve as photographer for the NYC studio.
Build a strong working relationship and maintain communication with NYC internship providers to ensure programs are aligned with student and university interests; maintain a level of program quality that mirrors the university’s standards.
Stark Campus Global Education Initiatives Duties
Assist with the successful coordination and execution of Global Education Initiatives through advising, counseling, administrative services and special programming to international students at the Stark Campus including but not limited to academic programs, admissions and visas; coordinate with Office of Global Education (OGE) for study abroad opportunities for Stark Campus students.
Assist in the development and implementation of special programs, services and on‑and‑off campus activities designed to meet the unique needs of international students; attendance at evening and weekend events will be required.
Plan a variety of participant gatherings for international students with community hosts; counsel students on cultural adjustments and liaise student participants with other on‑campus support services as needed.
Build a strong working relationship and maintain communication with OGE to ensure programs are aligned with student and university interests; maintain a level of program quality that mirrors the university’s standards.
Assist in ensuring terms are met regarding program requirements; ensure international students have completed all required forms including visa and immigration documents; forward completed forms to appropriate university departments.
Develop and organize information sessions, orientations and other events for students and community members; clarify and communicate program mission, purpose and details to interested parties.
Career Exploration and Development of Student Employment Initiatives Duties
Assist Career Exploration and Development with the planning, administration and management of Student Employee Supervisor training; provide and develop in‑person and online activities to ensure that departments/units hiring student employees adhere to University policy with regard to hiring and employment standards.
Serve as a university and community resource for student employment questions and for student employee appreciation programming.
Assist in the development of collaborative partnerships with students, staff and faculty that foster the integration of career competency language in on‑campus student employment.
Minimum Qualifications
Bachelor’s degree in a relevant field.
Two years of relevant experience.
Employees assigned to a sales role must possess consultative selling experience including qualifying prospects, defining needs, questioning, listening and closing the sale.
Preferred Qualifications
2 years of relevant experience in outreach sales and/or training and development.
Master’s degree.
Knowledge of workforce development concepts.
Written and interpersonal communication skills for sales adhering to deadlines.
Maintain client relationships, possess considerable attention to detail and maintain a high level of customer service.
Knowledge and Skills
Business employee training and/or organization development.
Personal computer applications including MS Office Suite.
Verbal and written communication and interpersonal skills.
Maintain client relationships to retain and/or cross‑sell clients.
Work non‑traditional hours for evening and weekend events.
Physical Requirements and Working Conditions
Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. May work varied hours to include evenings and weekends during peak periods; may require occasional travel on and off‑campus.
Information
Must pass a security check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
State University is a Smoke‑Free, Tobacco‑Free University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated or leased by Kent State both domestically and internationally.
For official job descriptions visit Kent State University. The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the appointing authority. Kent State University reserves the right to revise or change job duties, job hours and responsibilities.
Additional Details
Key Skills: Project / Program Management, Program Development, Developmental Disabilities Experience, Organizational skills, Data Collection, Meeting Facilitation, Utilization Review, Administrative Experience, Program Development, Public Speaking, Supervising Experience, Social Work.
Employment Type: Full‑Time
Vacancy: 1
Monthly Salary: $42,357 – $47,132
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