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- Tasks: Advise students and parents on financial aid options and manage various financial aid programs.
- Company: Kent State University, committed to diversity and inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in students' lives by helping them navigate financial aid.
- Qualifications: Bachelor's degree required; experience in financial aid or customer service preferred.
- Other info: Join a diverse community and enjoy a collaborative workplace culture.
The predicted salary is between 28000 - 32000 £ per year.
Physical Location: Kent Campus - Kent OH
Salary: $34000 - $37000
Basic Function
To advise students and/or parents on financial aid options; to administer specific financial aid programs. Reports to Assistant Director Student Financial Aid.
Examples of Duties
- Counsel students, parents, University departments and outside agencies on the federal, state and Institutional financial aid application process.
- Conduct presentations to clarify federal, state and University regulations regarding the financial aid process.
- Evaluate and determine appropriate action for invalid or incomplete student financial aid applications.
- Determine award packages; award aid; recalculate and adjust aid; delete federal, state and/or Institutional aid.
- Oversee various financial aid programs (e.g. direct loans, minority benefits, scholarship coordination, grant processing, University scholarships, special circumstances, federal work study, etc.).
- May supervise students and/or provide functional guidance of support staff or other employees who work on a project or assignment on a temporary or intermittent basis.
- Serve on university committees.
- Perform related duties as assigned.
Minimum Qualifications
Bachelors degree in a relevant field; Masters degree preferred; three months experience in student financial aid, customer service or a relevant field.
License / Certification
Not applicable.
Knowledge Of
- Personal computer applications
Skill In
- Written, verbal and interpersonal communication
- Providing excellent customer service while complying with confidentiality laws and university policies
- Organization and time management
- Attention to detail
- Utilizing computer applications i.e. Microsoft Office
Preferred Qualifications
- Knowledge of Banner INB system
- Skill in utilizing Microsoft Excel
- Knowledge of general financial aid guidelines regarding loans, scholarships, grants and federal work-study
Working Conditions / Physical Requirements
None.
Working Schedule
Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor.
Additional Information
Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive, welcoming, respectful and kind.
Disclaimer
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours and responsibilities.
Financial Aid Counselor (3 positions) in London employer: Kent State
Contact Detail:
Kent State Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Aid Counselor (3 positions) in London
✨Tip Number 1
Network like a pro! Reach out to current or former Financial Aid Counselors on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this. You never know who might have the inside scoop!
✨Tip Number 2
Prepare for those interviews! Research common questions for financial aid roles and practice your answers. Make sure you can explain how you’d handle advising students and parents on financial aid options with confidence.
✨Tip Number 3
Show off your skills! If you’ve got experience with Microsoft Excel or any financial aid software, be ready to discuss it. Bring examples of how you’ve used these tools to improve processes or help students.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Financial Aid Counselor (3 positions) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Financial Aid Counselor role. Highlight your relevant experience in financial aid and customer service, and don’t forget to mention any specific skills that match the job description!
Show Off Your Communication Skills: Since this role involves advising students and parents, it’s crucial to demonstrate your written and verbal communication skills. Use clear and concise language in your application to show us you can explain complex information simply.
Be Detail-Oriented: Attention to detail is key in financial aid. Make sure your application is free from typos and errors. Double-check everything before hitting send – we want to see that you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Kent State
✨Know Your Financial Aid Stuff
Make sure you brush up on the latest federal, state, and institutional financial aid guidelines. Being able to discuss these confidently will show that you're serious about the role and understand the complexities involved.
✨Practice Your Communication Skills
As a Financial Aid Counselor, you'll need to explain complex information clearly. Try role-playing with a friend or family member to practice how you'd explain financial aid options to students and parents. This will help you feel more comfortable during the actual interview.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. The interviewers will want to see that you can handle the various responsibilities of the role, so come ready with specific stories that highlight your time management and attention to detail.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with an incomplete financial aid application. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and customer service approach.
