Workforce Development Consultant in Kent

Physical Location: Kent Campus - Kent, OH

Salary: $42,357 - $46,889

Basic Function: Form and nurture relationships with key external and internal partners. Collaborate with partners to identify training needs. Serve as part of a team to support workforce development in regions served by Kent State University. Reports to designated supervisor.

Examples of Duties: Duties/essential functions may include, but not be limited to, the following:

• Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.
• Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.
• Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.
• Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.
• Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals.
• Prepare and present proposals, contracts, pricing, and training plans that align organization's needs and the university's solutions.
• Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.
• Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.
• Meet and track performance toward established sales goals.
• Collaborate with leadership and marketing to create and distribute marketing materials promoting products.
• Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.
• Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.
• Perform related duties as assigned.

Minimum Qualifications: Bachelor’s degree. Two years' experience in outreach, sales, training and development, or related experience. Ability to travel regionally.

Knowledge Of: Workforce development concepts

Skill In: Written and interpersonal communication, Sales, Adhering to deadlines, Utilizing client relationship management (CRM) software

Ability To: Maintain client relationships, Possess considerable attention to detail, Maintain a high level of customer service, Ensure consistent progress toward established revenue and engagement goals, Maintain accurate and up-to-date client records, Maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace, Travel regionally.

Working Conditions / Physical Requirements: None.

Additional Information: Must pass a security check. Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind. We are an equal opportunity employer and are committed to non-discrimination to employ and advance qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We comply with VEVRAA and Section 503 of the Rehabilitation Act and provide reasonable accommodations to qualified individuals with disabilities.