Senior Admissions Counselor/Admissions Counselor in Kent

Physical Location: Kent Campus - Kent, OH

Salary: $37,843 - $45,000

Basic Function: Responsible for representing Kent State University to prospective students, their families, and school/community contacts. Develops and implements recruiting initiatives that support application and enrollment goals, as well as conducts holistic review of first-year student applications. Responsible for planning and implementing recruitment activities including high school visits, area receptions, and individual meetings. Reports to Senior Assistant Director of Admissions or designated administrator.

Examples of Duties: Duties/essential functions may include, but not be limited to, the following:

• Work directly with students/families, high school and independent counselors, community colleges, and community-based organizations to expand and build Kent State’s national outreach.
• Manage recruitment territory by creating and executing a territory strategic plan that includes recruitment strategies, tactics, resource requests, external messaging, events/programs that will help to achieve overall enrollment goals.
• Provide individual and group presentations to prospective students, parents, high school guidance counselors, and community college partners, on the admissions processes, policies, financial aid/scholarship options, campus housing, academic, and co-curricular experiences.
• Develop and implement recruiting initiatives and follow-up to meet application and enrollment goals, as well as conduct holistic review of first-year student applications.
• Serve as a primary point of contact for financial aid processes, support, and understanding for prospective students and families.
• Perform work on various special projects and assignments, including, but not limited to, admission publications, customer relationship management (CRM) software, communications, reporting, functions of application processing, and admission file review.
• Develop and maintain professional relationships with high school counselors and community college counselors in the region.
• Coordinate and partner with Kent State Alumni on strategies for recruitment and outreach to prospective students and families.
• May supervise students and provide functional guidance to Admissions Counselors, support staff, and other employees who work on a project or assignment on a temporary or intermittent basis.
• Perform related duties as assigned.

Minimum Qualifications: Kent State Admissions invites applicants to apply as either a Senior Admission Counselor or Admission Counselor based on their experience and qualifications. Following a review of all applications, the Office of Admissions will determine the appropriate title and proceed accordingly with the selection process.

• Senior Admissions Counselor: Bachelor’s degree and two years of related experience. OR Master's degree.
• Admissions Counselor: Bachelor’s degree in Counseling, Marketing, Communications, or a relevant field, and three months of relevant experience.

License/Certification: None.

Knowledge Of:

• Standard university recruiting and admissions practices
• Sales and/or territory management techniques
• Family Educational Rights and Privacy Act (FERPA)

Skill In:

• Verbal and written communications and interpersonal skills
• Personal computer applications, including Microsoft Office Suite

Ability To:

• Work in a collaborative and effective manner with students, alumni, diverse families, administrators, and faculty
• Work and communicate effectively with individuals from diverse backgrounds and cultures
• Manage a complicated daily, weekly, and monthly schedule with recurring important professional commitments on and off-campus
• Exercise independent judgment and autonomy regarding work planning
• Travel regionally and/or nationally
• Work nontraditional hours, including evenings and weekends

Preferred Qualifications:

• Experience in student recruitment, education advocacy, or college counseling
• Detail-oriented with strong oral and written communication skills
• Experience within an institution of higher education
• Knowledge of university-specific CRM systems; preferably Slate

Working Schedule: Monday - Friday 8am - 5pm, ability to work nontraditional hours, including evenings and weekends.

Additional Information: Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.