| Job Title: | Director, Data Strategy |
| Physical Location: | Kent Campus - Kent, OH |
| Salary: | $77,158 - $97,118 |
| Basic Function: | Leads the Engagement and Optimization Team by facilitating cross-platform data integration, audience analytics and strategic performance reporting. Through a blend of technical expertise with strategic storytelling, the position collaborates with college partners and division leads to inform and improve audience engagement, campaign planning and content delivery. Coordinates with crossuniversity experts and users to guide institutional data strategy for audience engagement and performance measurement and to ensure alignment across the university. Reports to Senior Associate Vice President, University Communications and Marketing (UCM) and Vice President, UCM. |
| Additional Basic Function – if applicable: | |
| Examples of Duties: | Duties/essential functions may include, but not be limited to, the following: Collaborate with IT and other university partners to unify and optimize audience data and reporting systems. Identify and deploy AI tools for analytics, audience engagement, user journeys and personalization. Define KPIs and develop actionable insights to guide content strategy and multichannel engagement. Build and maintain dashboards and performance reports using data from owned channels, paid campaigns, earned media, university CRM systems and other audience engagement efforts. Coordinate with cross-university experts and users to guide institutional data strategy for audience engagement and performance measurement and to ensure alignment across the university. Identify data-informed opportunities for improving engagement for all audiences. Collaborate with content creators and leadership to ensure data informs planning, testing, and optimization. Provide direct supervision to unclassified staff. Perform related duties as assigned. |
| Additional Examples of Duties – if applicable: | None. |
| Minimum Qualifications: | Bachelor’s degree in data analytics, marketing analytics, computer science, information systems, statistics, digital marketing, or a related field. Four years of relevant experience in data strategy, marketing/performance analytics, or digital strategy roles. License/Certification: Not Applicable. Knowledge Of: Content optimization trends and tools Data governance and compliance standards (FERPA, GDPR, etc.) Skill In: Communications including the ability to convey complex data information to users that are varied in skill and understanding of data and tools Strong collaboration and communication skills to work with stakeholders across departments Business intelligence platforms (e.g., Looker Studio, Power BI, Tableau) AI-powered analytics tools and machine learning applications in communications Analytics tools (e.g., Google Analytics GA4, Tag Manager, SiteImprove) Ability To: Synthesize data into clear insights and actionable strategies Deploy data and integrations tools necessary for full user journey analytics and reporting (e.g., Slate, Banner, Salesforce, Element 45 or like platforms) |
| Preferred Qualifications – if applicable: | Master’s degree in business analytics, digital marketing, data science, or related field. Supervisory or team leadership experience Certification or training in: Google Analytics (GA4) Tableau, Power BI, or other dashboarding platforms Salesforce Marketing Cloud, Slate, or CRM integration AI tools and automation platforms (e.g., Jasper, ChatGPT for analytics, Adobe Sensei, etc.) |
| Assessments: | Asterisk (*) indicates knowledge, skills, abilities which require assessments |
| Working Conditions / Physical Requirements: | None. |
| Working Schedule: | Monday - Friday 8 AM - 5 PM, or otherwise discussed with your supervisor. |
| Additional Information: | Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind. Must pass a security check.
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| Disclaimer: | The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities. |
Director, Data Strategy in Kent employer: Kent State
Kent State University is an exceptional employer that prioritises student success and employee development within a culturally diverse and inclusive environment. Located in Kent, Ohio, the university offers competitive salaries, comprehensive training opportunities, and a supportive work culture that fosters professional growth and collaboration among staff. Employees are encouraged to engage in continuous learning and contribute to a vibrant academic community, making it a rewarding place to work for those passionate about education.
