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- Tasks: Coordinate admissions processes and provide exceptional service to applicants and staff.
- Company: Kent State University, a diverse and inclusive community.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Flexible schedule with potential for evening and weekend work during peak times.
- Why this job: Make a real impact in students' lives while developing your project management skills.
- Qualifications: Bachelor's degree and three years of relevant experience required.
The predicted salary is between 46977 - 54433 £ per year.
Physical Location: Kent Campus - Kent, OH
Salary: $46,977 - $54,433
Basic Function: To coordinate admission efforts in the Division of Enrollment Management. Reports to Director, Admissions Operations and Processing.
Examples of Duties: Duties/essential functions may include, but not be limited to, the following:
- Ensure a high level of quality service to applicants, admitted students, and faculty and staff; serve as a key liaison for external and internal constituents.
- Coordinate and execute application and admissions processes; including clarifying policies and procedures, monitoring application completeness, and issuing offers of admissions.
- Maintain data integrity within Student Information System (SIS) and Customer Relationship Management (CRM) system; develop and execute reports to identify, troubleshoot and resolve data and processing errors.
- Analyze data to support decision making, process improvement, and quality assurance efforts.
- Maintain the security of admission records and files.
- Provide leadership for recruitment and admission projects.
- Provide training and functional guidance of administrative/professional employees and/or direct supervision of support staff on an ongoing basis.
- Perform related duties as assigned.
Minimum Qualifications: Bachelor’s degree in computer science, business, communications, English, education or relevant field. Three years of related experience in admissions or other relevant fields. Must be able to occasionally work evenings or weekends, including additional hours during peak admission periods or to meet project deadlines.
Knowledge Of: Essential project management skills, Microsoft Office Suite including Word, Excel, PowerPoint, Banner, Cognos and/or CRM software.
Skill In: Providing exceptional customer service, written and verbal communication and interpersonal skills, organizing information and projects, adhering to deadlines.
Ability To: Ensure a high level of quality service with a strong attention to details, analyze and develop a variety of problem solving techniques and determine alternative viable courses of action, manage people and projects, be self-directed and work within a team-oriented environment, work effectively with diverse populations, work a flexible work schedule including nights and weekends, and additional hours during peak admission periods or to meet project deadlines, learn CRM and student information systems, reason logically and creatively identify problems, draw valid conclusions, and develop effective solutions.
Preferred Qualifications: Master’s degree in computer science, business, communications, education or related field. Experience in student admissions in higher education. Experience utilizing CRM and student information systems.
Working Schedule: Monday - Friday 8 AM - 5 PM or otherwise discussed with your supervisor.
Additional Information: Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.
Admissions Coordinator - INTERNAL OPENING FOR KSU EMPLOYEES ONLY in Kent employer: Kent State
Contact Detail:
Kent State Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Coordinator - INTERNAL OPENING FOR KSU EMPLOYEES ONLY in Kent
✨Tip Number 1
Network like a pro! Reach out to current employees at Kent State University, especially those in admissions or related fields. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the admissions process and the tools mentioned in the job description, like CRM systems. Show us you’re ready to hit the ground running!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Kent State University!
We think you need these skills to ace Admissions Coordinator - INTERNAL OPENING FOR KSU EMPLOYEES ONLY in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admissions Coordinator role. We want to see how you can bring value to our team at Kent State University!
Showcase Your Customer Service Skills: Since providing exceptional service is key, share specific examples of how you've gone above and beyond for applicants or students in the past. We love hearing about your experiences!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure everything is processed smoothly.
How to prepare for a job interview at Kent State
✨Know Your Stuff
Make sure you’re familiar with the admissions process and the specific duties of the Admissions Coordinator role. Brush up on relevant policies, procedures, and any software mentioned in the job description, like CRM systems. This will show that you’re not just interested but also prepared.
✨Showcase Your Customer Service Skills
Since providing exceptional customer service is key for this role, think of examples from your past experiences where you’ve gone above and beyond for applicants or students. Be ready to discuss how you handle difficult situations and ensure a high level of service.
✨Data Integrity Matters
Highlight your experience with data management and analysis. Prepare to discuss how you’ve maintained data integrity in previous roles and any tools you’ve used, like Microsoft Excel or CRM software. This will demonstrate your attention to detail and analytical skills.
✨Be Ready for Team Dynamics
This position requires working within a team-oriented environment, so be prepared to talk about your teamwork experiences. Share how you’ve collaborated with others, provided guidance, or led projects. This will show that you can manage people and projects effectively.