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For Companies At a Glance
- Tasks: Provide top-notch technical support and troubleshoot issues for clients across various industries.
- Company: Join a dynamic Managed Service Provider dedicated to delivering exceptional IT services.
- Benefits: Gain hands-on experience, work in a supportive environment, and develop your tech skills.
- Why this job: Perfect for tech enthusiasts looking to make an impact while learning in a fast-paced setting.
- Qualifications: A-level education, Microsoft knowledge preferred, and a clean DBS check required.
- Other info: Full UK driving license needed; be ready to tackle exciting tech challenges!
The predicted salary is between 28800 - 42000 £ per year.
To provide efficient and effective technical support to clients, you’ll require a particularly good understanding of Microsoft Server, Microsoft Client, and Office 365. This MSP (Managed Service Provider) seeks a skilled IT Support Technician to join their team. With clients across various industries, this role is important in delivering technical support and services. IT Support Duties The ability to work under pressure. Provide first-line technical support to staff and work systematically to trace faults. To install, configure, and test equipment and network components and software. Monitor system performances. Diagnose and resolve software, hardware, and network faults and perform preventive and remedial maintenance repairs and upgrades. Assisting in maintaining a help desk and fault reporting logging system. Liaise with appropriate outside agencies and contractors. Provide maintenance services on all printers. Install new computer cabling and replace cable ends in the event of a line failure. Skills and Education Level Educated to ‘A’ level standard Microsoft Accreditation would be an advantage Obtain a clean DBS Enhanced Check. Full clean UK driving license Specific Skills In-depth knowledge of Microsoft Office, Windows 10, Server 2016, Office 365 A
IT Technician employer: Kent Recruitment Bureau
Contact Detail:
Kent Recruitment Bureau Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Server, Windows 10, and Office 365. Having hands-on experience or relevant certifications can significantly boost your confidence during the interview.
✨Tip Number 2
Prepare to discuss real-life scenarios where you successfully diagnosed and resolved technical issues. This will demonstrate your problem-solving skills and ability to work under pressure, which are crucial for this role.
✨Tip Number 3
Research the company’s client base and industries they serve. Understanding their specific needs can help you tailor your responses and show that you’re genuinely interested in how you can contribute to their success.
✨Tip Number 4
Be ready to discuss your experience with help desk systems and fault reporting. Highlight any previous roles where you maintained a help desk or provided first-line support, as this is a key aspect of the job.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Technician position. Highlight the key responsibilities and required skills, such as knowledge of Microsoft Server, Office 365, and troubleshooting abilities.
Tailor Your CV: Customize your CV to reflect your experience with Microsoft technologies and technical support roles. Include specific examples of how you've provided first-line support or resolved technical issues in previous positions.
Craft a Strong Cover Letter: Write a cover letter that emphasizes your technical skills and your ability to work under pressure. Mention any relevant certifications or experiences that align with the requirements of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician role.
How to prepare for a job interview at Kent Recruitment Bureau
✨Show Your Technical Knowledge
Be prepared to discuss your experience with Microsoft Server, Microsoft Client, and Office 365 in detail. Highlight specific instances where you've successfully resolved technical issues or implemented solutions.
✨Demonstrate Problem-Solving Skills
During the interview, you may be presented with hypothetical scenarios or technical problems. Practice articulating your thought process and how you would systematically trace faults and resolve them.
✨Highlight Your Experience with Help Desk Systems
Since maintaining a help desk and fault reporting logging system is part of the role, share your previous experiences with similar systems. Discuss how you managed tickets and prioritized tasks under pressure.
✨Prepare for Practical Questions
Expect practical questions related to installing, configuring, and testing equipment. Brush up on your knowledge of network components and be ready to explain your approach to preventive maintenance and upgrades.
