At a Glance
- Tasks: Lead a dynamic team managing uniform stores and reception at Kent Police Headquarters.
- Company: Join the dedicated team at Kent Police, serving the community.
- Benefits: Starting salary of £27,492 with potential to rise to £31,731, plus flexible working hours.
- Other info: Opportunity for career growth in a supportive environment with a focus on teamwork.
- Why this job: Make a real difference in a customer-focused role while developing your leadership skills.
- Qualifications: Strong communication, customer service skills, and experience supervising teams are essential.
The predicted salary is between 27492 - 31731 € per year.
Location of Role: Maidstone
Advert Closing Date: 27/05/2026
Starting Salary: £27,492.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: Yes
An exciting opportunity has arisen for an individual to undertake the role of Team Leader, Uniform & Reception based at the Kent Police Headquarters in Maidstone. We are looking for a proactive, customer-focused Team Leader to oversee the day-to-day running of the Uniform Stores and Kent Police College (KPC) Reception function. You will supervise two small teams, support service delivery, and ensure uniform and equipment needs are met efficiently and professionally. The Team Leader position requires confident, personable and effective communication skills as regular engagement with staff and officers of all ranks, internal and external stakeholders is a consistent responsibility of this role.
Essential skills and experience:
- Excellent customer service and communication skills
- Proven ability to supervise the daily work of a small team
- Experience of uniform and police equipment (or similar regulated/controlled stock)
- Good working knowledge of IT systems and confidence using digital tools
- Strong problem-solving skills, including scoping and evaluating alternative products
- Experience working with suppliers, monitoring progress, and holding to account for agreed lead times
Desirable skills and experience:
- Knowledge and understanding of Health & Safety in the workplace
- Knowledge and understanding of Police environment
This opportunity would suit a highly motivated and dynamic individual who can bring their wide experience to a small but resilient team. If you have the skills and experience to lead a busy, customer-facing stores and reception service, we will welcome your application.
We are looking for someone who can be flexible in their approach to working hours, but the role will primarily be 5 days per week, Monday to Friday, 7.4 hours per day, with occasional evening duties.
For further information about this role, please contact Julia Coddington – Business Services Manager on 07972 004426 or julia.coddington@kent.police.uk.
Kent Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £31,731.00.
Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CV’s, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters.
All of our posts require a level of vetting and security clearance. During the recruitment process you will be sent vetting information forms to complete.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status. Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
Team Leader, Uniform & Reception (Headquarters, Maidstone) employer: Kent Police
Kent Police is an exceptional employer, offering a supportive and inclusive work environment at its Maidstone headquarters. With a focus on employee growth, the organisation provides opportunities for incremental salary increases and professional development within a dynamic team setting. The culture promotes collaboration and effective communication, ensuring that staff feel valued and empowered in their roles while serving the community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Uniform & Reception (Headquarters, Maidstone)
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the job description and think about how your skills match up. When you apply through our website, make sure to highlight your relevant experience in the 'reason for application' section.
✨Tip Number 2
Practice makes perfect! Before any interviews, do a mock interview with a friend or family member. Focus on showcasing your customer service skills and team leadership experience, as these are key for the Team Leader role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Kent Police on LinkedIn. They can provide insights into the company culture and what it’s really like to work there, which can give you an edge in your application.
✨Tip Number 4
Stay flexible and positive! The role requires adaptability, so be ready to discuss how you handle changing situations. Show that you’re not just a fit for the job, but also a great addition to the team!
We think you need these skills to ace Team Leader, Uniform & Reception (Headquarters, Maidstone)
Some tips for your application 🫡
Be Detailed in Your Reason for Application:When filling out the 'reason for application' section, make sure to highlight your relevant experience and skills. We want to see how you fit the role, so don’t hold back on the details!
Keep It Relevant:Stick to the job description and criteria when explaining why you're a great fit. We’re looking for specific examples that show off your customer service and team leadership skills.
Character Count Matters:Remember, you’ve got a limit of 9000 characters for your application. Use an online character counter to keep track, as spaces and blank lines count too. We want to see everything you can bring to the table!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way to ensure it gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Kent Police
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the responsibilities of a Team Leader in Uniform & Reception, especially around customer service and team supervision. Brush up on your knowledge of uniform and police equipment, as well as any relevant IT systems.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in supervising teams and delivering excellent service. Think about times when you've successfully managed a small team or resolved conflicts. This will demonstrate your ability to lead effectively in a busy environment.
✨Communicate Confidently
Since this role involves regular engagement with various stakeholders, practice your communication skills. Be ready to discuss how you would handle interactions with staff and officers at different levels. Clear and confident communication can set you apart from other candidates.
✨Be Problem-Solving Savvy
Think of specific instances where you've tackled challenges, particularly in a customer-facing role. Prepare to discuss how you evaluate alternatives and make decisions, especially regarding suppliers and stock management. This will show your proactive approach to problem-solving.
