Information Officer (Headquarters, Chelmsford)

Location of Role: Chelmsford

Advert Closing Date: 05/08/2026

Starting Salary: £30,333.00 (pro-rata for part-time vacancies)

Part/Full Time: Full Time

Contract Type: Permanent

Working Pattern: Mon-Fri

Weekend/Evening Working: No

Applicants are invited to apply for the role of Information Officer, within the Information Management Department, Continuous Improvement & Analytics Directorate, reporting to a Higher Information Officer overseen by the Information Rights Managers.

The post is based in the department’s Information Rights Team at Essex Police Headquarters, in Chelmsford. At this time the team are predominantly working from home as the Home-based Agile working 80/20 typology (80% at home).

The main duties associated with the role are administering and processing information applications received by Essex Police under the Data Protection Act 2018, UK GDPR, Freedom of Information Act 2000 and from the Family Courts. The post holder will log applications, conduct research across Essex Police IT systems and departments, and collate and compile relevant information held. They will then review that information, editing it as necessary, before disclosing it to applicants in accordance with legal requirements. The role requires maintaining logs to ensure an evidential audit trail of the decision-making process is recorded.

The subject matter researched may involve disturbing material relating to vulnerable victims and the post holder will have to review and assess for possible disclosure. The role requires assessing media such as body worn video, CCTV and interviews for release applying redaction where necessary.

In addition, the post holder will provide advice and guidance to members of the public, colleagues within Essex Police, and a range of partners (i.e. local authorities etc.) in relation to wider data protection and freedom of information matters – mainly centred around disclosure of information.

In the ‘reasons for application’ section of the application form, applicants are required to evidence the following essential skills/experience:

• Researching, collating and assessing information from a range of sources.
• Ability to critically analyse information and make sound decisions.
• Demonstrate resilience, good time management to work to, and meet, tight deadlines both individually and collaboratively as a member of a team.
• Treating others with respect, tolerance and compassion, whilst communicating calmly in clear and simple language.
• Relevant work experience within a customer services environment requiring good interpersonal skills.

Your application for this role will be shortlisted on the content you provide within the “reason for application” question, within the application form itself. CVs, covering letters or attachments are not included in the shortlist. Within your “reason for application” answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.

Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.

Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating ‘Application Support and Adjustments’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.

As a Disability Confident Leader we:

• Have subjected our Disability Confident self-assessment to external challenge and validation.
• Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity, Equality and Inclusion are central to the values of our organisation. At Essex Police we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks, DE&I team and wider HR departments, we are on a journey to embed our DE&I commitments, ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.