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- Tasks: Join our team to deliver exceptional customer service and support police operations.
- Company: Kent Police and Essex Police, committed to diversity and inclusion.
- Benefits: Competitive salary, pension scheme, annual leave, and discounts at shops and restaurants.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: GCSE in Maths and English or equivalent; strong teamwork and customer service skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 20000 - 26000 £ per year.
Job Description:
Job information Business Service Assistant from the Company Kent Police and Essex Police, this latest Business Service Assistant job vacancy is located in the city Great Dunmow located in the country United Kingdom. This latest job opening is open to job seekers who have the latest education / graduate GCSE.
Job Responsibility:
Location of Role: Dunmow Advert Closing Date: 23/05/2024 Starting Salary: £23,121.00 (pro-rata for part-time vacancies) Part/Full Time: Full Time Contract Type: Permanent Working Pattern: Mon-Fri Weekend/Evening Working: No
Opportunities have arisen for enthusiastic and energetic staff committed to delivering exceptional levels of customer service to join our dedicated team undertaking the role of Business Services Assistant in the demanding shared service environment of the Business Centre. We welcome all applications and would ask all new employees to help support our directive to be a fair, open and inclusive employer, as well as ensuring our ongoing commitment to diversity and inclusion for all.
Based at Great Dunmow Police Station, permanent vacancies are available across the core hours of 0800 – 1700 Monday to Friday however, there is a requirement to work some evening and weekends on occasions. The Business Centre is a large busy department providing a wide range of shared support services to Police Officers, PCSO\’s, Special Constabulary and other support staff within both the Essex Police and Kent Police forces.
Successful candidates will join our existing teams managing challenging demands and deadlines responsible for responding to high levels of telephone and email enquiries. Successful candidates will be providing advice and guidance, processing actions to meet Service Level Agreements to update and administer electronic records and providing a wide range of finance, human resources and other transactional support functions in order to deliver an effective and efficient service to operational policing and a range of other support teams.
Key Responsibilities and Requirements:
- Very strong team working skills and be able to demonstrate a degree of flexibility to adapt to working collectively across all teams to meet challenging deadlines and demands.
- Evidence of delivering exceptional levels of customer service with experience of working in a customer or shared service environment.
- Experience of using multiple Microsoft packages including Excel, Word and Outlook and the ability to master new software packages.
- Accuracy and attention to detail when inputting and logging vast amounts of data entry and processing transactions.
In addition, it would be desirable to evidence:
- Excellent communication and interpersonal skills (both verbal and written) together with a confident telephone manner.
- Educated to GCSE level in Maths and English or equivalent.
- Experience of maintaining and inputting data to IT systems, including knowledge of SAP, although full training will be provided.
What we offer you:
- Enrolment into the Local Government Pension Scheme
- 23 days annual leave per year (pro rata for part time) increasing with service
- Discounts at a variety of shops and restaurants
- Discounted excursions via our Sports and Social Association
- Unique working environment supporting the delivery of policing services in the County
- Access to Health and Wellbeing Services and Facilities
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
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Business Service Assistant employer: Kent Police and Essex Police
Contact Detail:
Kent Police and Essex Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Service Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the police or public service sectors. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Kent Police and Essex Police. Understand their values and mission, and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering exceptional service, consider role-playing common scenarios you might face. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Business Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Service Assistant role. Highlight your customer service experience and any relevant skills, especially with Microsoft packages. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch in applications.
Showcase Your Team Spirit: Since teamwork is key for us, make sure to include examples of how you've worked well in teams before. Whether it's in a job or a group project, we want to know how you collaborate and adapt to meet challenges.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at Kent Police and Essex Police
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Service Assistant. Familiarise yourself with the job description and think about how your skills align with their needs, especially in customer service and teamwork.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle challenging situations and maintain a positive attitude.
✨Brush Up on Microsoft Skills
The job requires proficiency in Microsoft packages like Excel, Word, and Outlook. If you’re not already confident in these tools, take some time to practice. You might even want to mention any specific projects where you used these applications effectively.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the work environment, or the training process. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.