At a Glance
- Tasks: Provide essential admin support to a dynamic team in a mental health setting.
- Company: Join Kent and Medway Mental Health NHS Trust, rated 'Good' by CQC.
- Benefits: Full-time role with a supportive environment and opportunities for growth.
- Other info: Be part of a caring, inclusive team dedicated to improving mental health.
- Why this job: Make a real difference in mental health care while developing your skills.
- Qualifications: GCSEs in Maths and English; customer service experience preferred.
The predicted salary is between 29970 - 36483 £ per year.
We are looking for a dynamic, self-motivated, forward-thinking Administrator. The position will be within the Transition Administration Team, based at Kent and Medway adolescent hospital, Staplehurst Kent and is a full-time post (37.5 hours per week). You will provide full secretarial and administrative support to a multi-disciplinary team. High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge.
Responsibilities:
- Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
- Checks relevant systems, e.g., RiO for clinic appointment lists.
- Liaising with other internal departments.
- Preparation of a variety of documents and correspondence from digital dictation or notes.
- Printing information in spreadsheet or report format as required.
- Likely to process confidential information.
- Management of Consultant diaries.
- Booking of appointments.
- Minute taking.
- Arranging meetings and events.
- Ordering of stationery and other supplies.
- Supervision of Administration Assistants.
Ideally, you'll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You'll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you'll be at home speaking with our patients and making sure that your work is of the very highest quality. With experience in MS Office, you'll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you'll always make sure that you put the needs of our patients at the forefront.
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Administrator in Staplehurst employer: Kent PLC
At Kent and Medway Mental Health NHS Trust, we pride ourselves on being an excellent employer that values the contributions of our staff. Located in Staplehurst, our work culture is built on caring, inclusivity, and collaboration, providing a supportive environment where you can thrive. With opportunities for professional growth and development, as well as the chance to make a meaningful impact on the mental health of our communities, joining our team as an Administrator means being part of a dedicated group committed to improving lives.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Staplehurst
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Kent PLC.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Kent PLC.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Kent PLC, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrator in Staplehurst
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Kent PLC.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Kent PLC.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Kent PLC. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Kent PLC. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Kent PLC
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Kent PLC’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
