Administrator – Community Mental Health Team
Administrative support to a CQC‑rated 'Good' Community Mental Health Team at Kent and Medway Adolescent Hospital (KMAH). The unit provides care for adolescents aged 13‑18. The role involves greeting young people, families and professionals, and providing comprehensive administrative support to Psychiatry, Psychology and Nursing professionals.
Key Responsibilities
- Contact patients, carers, relatives and external stakeholders
- Type letters and reports via BigHand audio or copy typing
- Minute meetings
- Use the patient record system RiO (training provided)
- Take phone calls and manage the administrative mailbox
- Book and support clinic appointments
- Perform analytical work to help the team meet KPIs and Trust targets
- Order stationery and other items via SBS (training provided)
Qualifications & Skills
Applicants should exhibit empathy, compassion, a professional and flexible attitude, teamwork orientation, strong communication and interpersonal skills, the ability to prioritise workloads and meet agreed timescales.
About the Trust
We are Kent and Medway Mental Health NHS Trust, caring for the mental health and wellbeing of people across Kent and Medway, rated 'Good' by the Care Quality Commission (CQC). We support children, young people and adults with a wide range of mental health needs, including specialist eating disorder services and neurodevelopmental assessments for children and young people.
