At a Glance
- Tasks: Support school administration, maintain records, and assist with events and communications.
- Company: Kent College, a caring and successful co-educational school in Canterbury.
- Benefits: Private healthcare, discounts, free lunches, and salary sacrifice schemes.
- Other info: Opportunity for growth in a school graded excellent by the Independent Schools Inspectorate.
- Why this job: Join a supportive environment where you can make a real difference in students' lives.
- Qualifications: Excellent customer service, organisational skills, and IT proficiency required.
The predicted salary is between 33865 - 41391 £ per year.
Responsibilities
- enquiries.
- Supporting the administration of the School Office.
- Maintaining visitor and student records.
- Assisting with school events, trips and communications.
- Using a range of systems and technology to support daily operations.
- Helping ensure the efficient running of a busy and successful school environment.
What we're looking for
- Have excellent customer service and communication skills.
- Are highly organised with strong attention to detail.
- Can remain calm and professional in a busy environment.
- Enjoy working independently and as part of a team.
- Are confident using IT systems and Microsoft Office Suite.
- Share our commitment to providing an exceptional experience for every member of our school community.
Why join Kent College?
Kent College is a co-educational school with a Methodist foundation.
The school is located in Canterbury, just one hour from the centre of London by train.
The Senior School (11 - 18 years) has some 600 boys and girls, approximately
one-third boarding and two-thirds day.
This is a fabulous opportunity to work for a happy, caring and successful school in which pupils feel supported and encouraged to aim for high standards of achievement and conduct.
The school was graded as excellent in all categories in the recent inspection conducted by ISI in October 2022, the Independent Schools Inspectorate that conducts inspections on behalf of the Secretary of State for Education.
We offer a range of benefits at KC, including
- private healthcare with Benenden Health
- retail and gym membership discounts
- free lunch during term time
- salary sacrifice schemes such as cycle to work and home and tech scheme
- among many others.
- Closing Date: 11 November 2026
Interview Date: TBC
Start Date: As soon as possible - #J-18808-Ljbffr
School Receptionist employer: Kent Plc
Kent Plc is an exceptional employer that values creativity and collaboration within its dynamic Glasgow office. With a strong focus on employee growth, we offer numerous opportunities for professional development and a supportive work culture that encourages innovation. Join us to be part of a global team where your contributions to digital publishing and community engagement will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land School Receptionist
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Kent Plc. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Kent Plc before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace School Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Kent Plc:Your cover letter is your chance to shine! Tell us why you want to work at Kent Plc specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Kent Plc!
How to prepare for a job interview at Kent Plc
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
