At a Glance
- Tasks: Lead non-emergency patient transport services and enhance service delivery.
- Company: Kent and Medway Mental Health NHS Trust, rated 'Good' by CQC.
- Benefits: Join a caring team focused on mental health and wellbeing.
- Other info: Dynamic role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in patient transport and mental health care.
- Qualifications: Experience in transport management and strong leadership skills.
The predicted salary is between 37338 - 44962 £ per year.
Provide professional leadership, advice and information for non-emergency patient transport, supplying advice and support on complex transport matters, enhancing external links for professional issues. To enable excellent service provision, leading the delivery and execution of a reliable, quality driven patient transport services, designed to ensure that the System can continue to develop in line with changes to the external environment, maximising durability in supporting other Trust/ICS leaders.
Responsibilities
- Responsible for and lead on the day‑to‑day management and service delivery for the Trust in respect to non‑emergency patient transport services.
- Resolve highly complex and conflicting subject matters in relation to the planning and scheduling of patient transport services in a day‑to‑day working environment.
- Provide advice and guidance to non‑NHS providers on services/system improvement for patient transport.
- Review and develop all patient transport service practices, policies and procedures being undertaken.
- Ensure that providers are producing the required contract monitoring reports, validating these to ensure they include delivery of outcomes for patients, activity levels and efficiencies, ensuring that they are of high and consistent quality that is measurable.
- Work with the internal procurement team in securing non‑contractual collaborative arrangements with external transport providers whenever possible, ensuring each provider is fit for purpose, meets core service standards and supports service delivery.
- Work closely with the Management Team including Patient Flow Matrons, Bed Managers and Discharge Co‑Ordinateurs aligned to the booking of transport ensuring that any transport issues are identified, reported and resolved which may impact on service delivery.
- Implement and lead training and awareness sessions for NEPT services to clinical and non‑clinical areas ensuring processes and practices are adhered to, including Trust Induction days.
- Establish a necessary programme to minimise aborted journeys and cancellations, working closely with the provider and clinical areas to formulate a plan of corrective/preventative action.
- Write, compile and deliver performance and assurance reports to various committees as required, ensuring the highest level of accuracy.
- Effective management of risks and issues including clearly defined escalation routes.
About the Trust
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated “Good” by the Care Quality Commission (CQC). Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all‑age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD. Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve. Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Transport Lead in Maidstone employer: Kent PLC
At Kent and Medway Mental Health NHS Trust, we pride ourselves on being an exceptional employer dedicated to the mental health and wellbeing of our communities. Our supportive work culture fosters collaboration and inclusivity, providing ample opportunities for professional growth and development in a rewarding environment. Join us in making a meaningful impact while enjoying the benefits of working within a 'Good' rated organisation that values care, curiosity, and confidence.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Lead in Maidstone
✨Connect with Local Logistic Groups
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Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
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When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Kent PLC. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Lead in Maidstone
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Kent PLC, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Kent PLC and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Kent PLC. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Kent PLC
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Kent PLC.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Kent PLC.
