Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage reception duties, answer calls, and assist with administrative tasks in a busy environment.
- Company: Join the Kent and Medway Mental Health NHS Trust, dedicated to improving mental health care.
- Benefits: Part-time hours, supportive team, and the chance to make a difference in people's lives.
- Why this job: Be the friendly face that helps patients and visitors while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Work in a caring environment with opportunities for personal growth.
The predicted salary is between 11 - 14 £ per hour.
We are seeking a part-time Receptionist/Administration Assistant to join our busy team at Priority House in Maidstone. The post is office-based and fulfils the function of Receptionist and Switchboard Operator, which involves lone working. You will have daily contact with patients, relatives and members of the public, and you will be required to manage the busy switchboard, answering and diverting numerous calls. Working 28.5 hours per week – Monday to Wednesday, and Friday 13:00–21:00, every other Saturday and Sunday 07:00–13:00.
You will work as a receptionist on the Main Unit Reception transferring calls to departments and making sure telephone numbers are up to date.
Responsibilities:- Report any issue or concern as they arise and provide administrative assistance to Site admin/site supervisor.
- On a daily basis do the franking of mail and sort letters into correct pigeon holes for services on site.
- Act as Receptionist/Admin Assistant during working hours.
- Provide a courteous reception service to all visitors/staff and patients to maintain the professional image of the Unit.
- Ensure smooth running of office equipment (photocopier, fax, shredder) and arrange a call out if unable to solve problems.
- Transfer calls to correct departments and update telephone numbers.
- Make sure the Doctor on call and security information for the site is up to date with correct numbers on a daily basis.
- Provide cover as necessary for colleagues during annual leave and sickness.
- Adhere to all Trust Policies and Procedures.
- Manage Health & Safety within own area of responsibility.
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated 'Good' by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It is why we are passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's doing well together.
Receptionist in Maidstone employer: Kent PLC
Contact Detail:
Kent PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Maidstone
✨Tip Number 1
Get to know the company! Research Kent and Medway Mental Health NHS Trust and understand their values. When you show genuine interest in their mission during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when handling calls and interacting with patients and visitors.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can boost your confidence and show that you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you on their radar.
We think you need these skills to ace Receptionist in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Receptionist role. We want to see how your skills align with our needs, so don’t be shy about showcasing your customer service and admin skills!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for mental health care and why you want to join our team at Priority House. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Receptionist, communication is key! In your application, highlight any experience you have in managing calls or dealing with the public. We’re looking for someone who can keep things running smoothly and courteously.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Kent PLC
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administration Assistant. Familiarise yourself with the tasks mentioned in the job description, like managing the switchboard and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Receptionist, you'll be the first point of contact for patients and visitors. Practice clear and courteous communication, as well as how to handle difficult situations. You might want to role-play common scenarios with a friend to build your confidence and ensure you can respond effectively during the interview.
✨Showcase Your Problem-Solving Abilities
The job involves managing office equipment and addressing issues as they arise. Think of examples from your past experiences where you've successfully solved problems or improved processes. Be ready to share these stories during your interview to highlight your proactive approach and ability to think on your feet.
✨Align with Their Values
The Kent and Medway Mental Health NHS Trust values caring, inclusive, curious, and confident behaviours. Reflect on how your personal values align with theirs and prepare to discuss this in your interview. Showing that you resonate with their mission will make you a more appealing candidate.
