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- Tasks: Provide vital admin support to a passionate mental health team and help make a difference.
- Company: Join the Kent and Medway Mental Health NHS Trust, dedicated to improving mental health care.
- Benefits: Enjoy a competitive salary, High Cost Area allowance, and opportunities for professional growth.
- Why this job: Be part of a caring team that supports mental health and wellbeing in the community.
- Qualifications: GCSEs in Maths and English, plus MS Office skills and previous admin experience.
- Other info: Dynamic work environment with a focus on inclusivity and community impact.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for an Administrator to join the CQC-rated 'Good' Community Mental Health Team at Arndale House in Dartford.
Responsibilities
- Provide comprehensive administrative support to team members, including Psychiatry, Psychology and Nursing professionals.
- Typing letters and reports via BigHand (audio) and/or copy typing.
- Minuting meetings.
- Using the patient record system RiO (training provided).
- Taking phone calls and managing the admin mailbox.
- Booking and supporting clinic appointments.
- Some analytical work in supporting the team to achieve KPIs and Trust targets.
- Ordering of stationery and other items via SBS (training provided).
- Contact with patients, carers, relatives and other external stakeholders.
Requirements
- Ideally educated to GCSE standard, with A–C in Maths and English (or equivalent).
- Knowledge of MS Office applications (Word, Outlook, Excel, PowerPoint).
- Previous administrative experience, including minute-taking, with excellent typing skills and telephone manner.
Additional information
High Cost Area (HCA) allowance applies for this post in Dartford, Gravesham or Swanley: 5% of basic salary, subject to a minimum payment of £1,258 and a maximum of £2,121 per month (annual amount divided into 12 equal payments).
About us
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. We support adults with a wide range of mental health needs, covering the whole county and both hospital and community settings. We care for over 2,000 people in our hospitals and 54,000 in the community each year. Our vision is to help communities not just live with mental illness, but live well. Our values are caring, inclusive, curious and confident. Join us if you share our passion for better mental health care and want to be part of a team that's doing well together.
Reception/Administrator Assistant in Dartford employer: Kent PLC
Contact Detail:
Kent PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception/Administrator Assistant in Dartford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Kent and Medway Mental Health NHS Trust. They can give you insider info on what it’s really like working there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in typing, minute-taking, and using MS Office can shine through. We want you to show off your strengths!
✨Tip Number 3
Don’t forget to research the Community Mental Health Team! Understanding their values and mission will help you tailor your responses during the interview. Show them you’re not just another candidate, but someone who truly cares about mental health.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that job!
We think you need these skills to ace Reception/Administrator Assistant in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Reception/Administrator Assistant. Highlight your administrative experience, especially any work with minute-taking and using MS Office applications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about mental health care and how you align with our values of caring, inclusive, curious, and confident. Let us know why you want to join our team at Kent and Medway Mental Health NHS Trust.
Show Off Your Typing Skills: Since typing letters and reports is a big part of the job, make sure to mention your typing speed and accuracy in your application. If you've used tools like BigHand before, definitely include that experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to be part of our team!
How to prepare for a job interview at Kent PLC
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Reception/Administrator Assistant. Familiarise yourself with the key tasks like minute-taking, using the RiO patient record system, and managing clinic appointments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Typing Skills
Since excellent typing skills are crucial for this position, practice typing letters and reports beforehand. If you have experience with BigHand or similar audio typing software, mention it during the interview. Being able to discuss your typing speed and accuracy can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult phone call or managing multiple tasks at once. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to share them.
✨Emphasise Your Team Spirit
The role involves working closely with various professionals, so highlight your ability to collaborate effectively. Share examples of how you've supported team members in previous roles, and express your passion for contributing to a caring and inclusive environment, aligning with the Trust's values.
