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- Tasks: Conduct telephone triage assessments and provide clinical guidance to colleagues.
- Company: Leading healthcare provider dedicated to mental health support.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Why this job: Make a real difference in people's lives by supporting those in crisis.
- Qualifications: Experience in mental health services and strong leadership skills.
- Other info: Join a passionate team committed to delivering consistent care across Kent and Medway.
The predicted salary is between 36000 - 60000 £ per year.
A healthcare provider in the UK is seeking an individual to work within the Urgent Mental Health Helpline. Responsibilities include conducting telephone triage assessments, answering public and professional calls, providing clinical guidance to colleagues, and coordinating shifts. The role is crucial in delivering mental health support to individuals in crisis across Kent and Medway while ensuring a consistent care pathway.
Candidates should have experience in mental health services and leadership skills.
Urgent Mental Health Helpline Clinician – Triage Lead in Canterbury employer: Kent PLC
Contact Detail:
Kent PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Mental Health Helpline Clinician – Triage Lead in Canterbury
✨Tip Number 1
Network like a pro! Reach out to professionals in the mental health field on LinkedIn or local meetups. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you’ve demonstrated your leadership skills or handled crisis situations. We want you to shine and show them you’re the perfect fit for the Triage Lead role.
✨Tip Number 3
Don’t forget to showcase your clinical guidance experience! During interviews, share specific examples of how you’ve supported colleagues or improved care pathways. We believe your hands-on experience is your secret weapon!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make a difference in mental health support across Kent and Medway.
We think you need these skills to ace Urgent Mental Health Helpline Clinician – Triage Lead in Canterbury
Some tips for your application 🫡
Show Your Passion for Mental Health: When writing your application, let your passion for mental health shine through. We want to see how much you care about helping individuals in crisis and how your experiences have shaped this commitment.
Highlight Relevant Experience: Make sure to detail your experience in mental health services. We’re looking for specific examples of your work in triage assessments or leadership roles that demonstrate your ability to handle the responsibilities of the Triage Lead.
Tailor Your Application: Don’t just send a generic application! We want to see that you’ve tailored your CV and cover letter to our job description. Mention key responsibilities like conducting assessments and providing clinical guidance to show you’re the right fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Kent PLC
✨Know Your Stuff
Make sure you brush up on your mental health knowledge, especially around triage assessments. Familiarise yourself with common mental health crises and the appropriate responses. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Leadership Skills
Since the role requires leadership, think of examples from your past experiences where you've successfully led a team or managed a crisis. Be ready to discuss how you can coordinate shifts and provide guidance to colleagues effectively.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It’s a key skill for the role, and showing that you can listen well will impress your interviewers.
✨Prepare Questions
Have a few insightful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the organisation. You might want to ask about their approach to mental health support or how they handle challenging situations within the helpline.
