At a Glance
- Tasks: Support Family Hubs by welcoming families and managing administrative tasks.
- Company: Kent County Council, dedicated to supporting children and families.
- Benefits: 29 days leave, pension scheme, training, and discounts on local brands.
- Other info: Flexible working across the Ashford District with great career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 24000 - 28000 € per year.
Family Hubs are part of Kent County Council's offer to support children and young people, aged 0‑19 (25 SEND), and their families. Our local Family Hubs offer a broad and integrated range of early help services for families, which include midwifery, health visiting, parenting support and activities for children and young people. We have 56 Family Hubs across Kent, and we operate alongside our partners to support local communities.
Responsibilities
- The Business Support Assistant will be based in the Ashford District and will support a range of busy Family Hubs.
- Key duties include greeting, welcoming and signposting families, acting as the first point of contact for staff, visitors and partners, supporting the opening and closing of hubs, maintaining health & safety processes and reporting any building faults.
- You will also manage sensitive information, check and record data, arrange meetings and handle a variety of administrative tasks.
- Flexibility to travel and work across the District, including Tenterden, is required.
Qualifications
- A confident telephone manner and excellent interpersonal skills.
- A flexible attitude to working across a wide geographical area.
- Proficient knowledge of Microsoft Office and other IT applications.
- Experience of dealing with customers, with a command of spoken English sufficient for the effective performance of the job.
- Ability to travel across the District in a timely and flexible manner at various times of the day.
Benefits
- 29 days annual leave + bank holidays
- Generous contributory pension scheme
- Training and an ongoing plan for development
- Employee-focused support and staff groups
- A rewarding and meaningful career
- Access to Kent Rewards, which provides discounts on many local and national brands for services and products.
Business Support Assistant employer: Kent PLC
Kent County Council is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of children and families. With 29 days of annual leave, a generous pension scheme, and a strong focus on employee development, staff can thrive both personally and professionally while contributing to the well-being of their local communities in the Ashford District. The culture promotes flexibility and collaboration, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant
✨Tip Number 1
Get to know the Family Hubs and their services! Research what they offer and how they support families in your area. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to have a confident telephone manner and excellent interpersonal skills. Role-play with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Be flexible and ready to adapt! The job requires travelling across the District, so make sure you highlight your ability to work in various locations and times. Show that you're up for the challenge!
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly helps us keep track of candidates. Plus, it shows you're keen on joining our team at StudySmarter!
We think you need these skills to ace Business Support Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves interacting with families.
Tailor Your Application:Make sure to tailor your application to the Business Support Assistant role. Highlight your relevant experience and skills, especially those related to customer service and administration. We love seeing how your background fits with what we do at Family Hubs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can manage information effectively, so show us you can communicate well in your writing!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at Kent PLC
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Business Support Assistant in a Family Hub. Familiarise yourself with the services offered, such as midwifery and parenting support, so you can discuss how your skills align with their needs.
✨Showcase Your Interpersonal Skills
Since this role involves greeting families and acting as a first point of contact, be ready to demonstrate your excellent interpersonal skills. Prepare examples of how you've successfully interacted with customers or clients in the past.
✨Be Ready for Flexibility Questions
The job requires flexibility to travel across the District. Think of instances where you've adapted to changing circumstances or worked in different locations, and be prepared to share these experiences during the interview.
✨Brush Up on IT Skills
Proficiency in Microsoft Office and other IT applications is key. Before the interview, ensure you're comfortable discussing your experience with these tools and how you've used them to manage data or support administrative tasks.
